[cisco-voip] AbbrDial - Digits after 1St

[William Roy]

Have checked with the TAC - there is currently no way to use AbbrDial once going off hook.

Time to send the users to the Re-Education Camp :)


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of William Roy
Sent: Thursday, 4 September 2008 4:37 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] AbbrDial - Digits after 1St

Is there away if somebody has gone off hook by picking up the handset and entered a number, to make the AbbrDial softkey appear?

My customer is pretty new to the Cisco phones and their natural instinct is to pick up the handset before dialing and they have found when they do this they do not get the AbbrDial option. From what I can see there is no way to add this key to a softkey template.

Regards
Wil
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