[cisco-voip] Fwd: Pickup group for hunt pilot, CSCsb42763 hack

[Tim Smith]

Hi Mike,

We did this on the last deployment. 5000 phones, lots of hunt groups.. we
tested fairly thoroughly, and we didnt run into any additional issues..

Site I have just joined has this "workaround" enabled as well. Seems to be
ok there too.

I went through the same thing, because customer was a bank, and they wanted
assurances etc. Opened tickets with Cisco, asked SE's etc. But they didnt
really give any useful comments.

I dont remember any issues with broadcast, but most groups were circular in
the last one. Only thing I could think of is maybe if all line group members
were not in the pickup group.

Call it a "workaround" instead of a "hack" and you will start to feel better
;)

Cheers,

Tim.


On Tue, Sep 9, 2008 at 11:37 PM, Norton, Mike <mikenorton at pwsd76.ab.ca>wrote:

> I need to have a hunt pilot in a pickup group on CCM 4.1(3), which I
> realize is not normally possible. I know about the hack where you can
> enable this functionality by going to the enterprise parameters and
> putting in CSCsb42763, but it feels so dirty.
>
> The obscurity of this hack has me worried it might introduce other
> problems or something. Does anyone actually use this hack in production?
> Has it caused you any issues or are my fears unfounded?
>
> Also does anyone know if the hack works when the line group is using
> broadcast distribution? My Googling found some people having trouble
> getting it to work with broadcast.
>
> --
> Mike Norton
> I.T. Support
> Peace Wapiti School Division No. 76
> Helpdesk: 780-831-3080
> Direct: 780-831-3076
>
>
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