[cisco-voip] Fwd: Pickup group for hunt pilot, CSCsb42763 hack

[Frazee, Timothy]

We use this "hack" on a good chunk of our deployments. Works like a
champ.

 

Works in 6.x also

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tim Smith
Sent: Wednesday, September 10, 2008 1:12 AM
To: CiscoVoip Mailing List
Subject: [cisco-voip] Fwd: Pickup group for hunt pilot, CSCsb42763 hack

 

Hi Mike,


We did this on the last deployment. 5000 phones, lots of hunt groups..
we tested fairly thoroughly, and we didnt run into any additional
issues..

Site I have just joined has this "workaround" enabled as well. Seems to
be ok there too.

I went through the same thing, because customer was a bank, and they
wanted assurances etc. Opened tickets with Cisco, asked SE's etc. But
they didnt really give any useful comments.

I dont remember any issues with broadcast, but most groups were circular
in the last one. Only thing I could think of is maybe if all line group
members were not in the pickup group.

Call it a "workaround" instead of a "hack" and you will start to feel
better ;)

Cheers,

Tim.

 

On Tue, Sep 9, 2008 at 11:37 PM, Norton, Mike <mikenorton at pwsd76.ab.ca>
wrote:

I need to have a hunt pilot in a pickup group on CCM 4.1(3), which I
realize is not normally possible. I know about the hack where you can
enable this functionality by going to the enterprise parameters and
putting in CSCsb42763, but it feels so dirty.

The obscurity of this hack has me worried it might introduce other
problems or something. Does anyone actually use this hack in production?
Has it caused you any issues or are my fears unfounded?

Also does anyone know if the hack works when the line group is using
broadcast distribution? My Googling found some people having trouble
getting it to work with broadcast.

--
Mike Norton
I.T. Support
Peace Wapiti School Division No. 76
Helpdesk: 780-831-3080
Direct: 780-831-3076


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