[cisco-voip] Unity says "mailbox full" but it's not

[Jeff Ruttman]

Hi,

 

I have one user whose exchange box has a 750MB limit and sits at about
350MB used.  The mailbox limits on the user account are set to use the
default, and the defaults on the message store are:  warning at 700MB
and prohibit send at 750MB.

 

Yet whenever the user checks VM via the phone, Unity warns her that her
mailbox is nearly full.

 

Any ideas?

 

Thanks

jrr

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