[cisco-voip] 7906 phones stopped working with CME

Erick Bergquist erickbee at gmail.com
Fri Sep 12 18:13:49 EDT 2008


So does anyone know what this box with checkmark is, versus the circle?
Does it mean anything?


On Fri, Sep 12, 2008 at 4:58 PM, Nikola Stojsin <nikola at att.net> wrote:
> I would try replacing the firmware file - I ran into a similar problem once
> before, and problem was traced back to (invisible) data corruption...
>
> HTH,
> Nikola
>
>
>
> ------------------------------
> Nikola Stojsin
> PhD CCIE #12888
> Nikola at att.net
> (917) 558-1423
> (917) 591-9382 (fax)
> ------------------------------
>
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Erick Bergquist
> Sent: Friday, September 12, 2008 5:55 PM
> To: ROZA, Ariel
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] 7906 phones stopped working with CME
>
> Yep, all that has been there for awhile. These phones were working fine.
>
> On Fri, Sep 12, 2008 at 4:36 PM, ROZA, Ariel
> <Ariel.ROZA at la.logicalis.com> wrote:
>> Eric,
>>
>>        You must have the phone firmware file on the router´s flash memory,
> and make sure that you have the tftp-server command applied too...
>>
>> Regards,
>>
>> Ariel
>>
>> -----Original Message-----
>> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Erick Bergquist
>> Sent: Viernes, 12 de Septiembre de 2008 06:30 p.m.
>> To: cisco-voip at puck.nether.net
>> Subject: [cisco-voip] 7906 phones stopped working with CME
>>
>> Hi,
>>
>> I have a strange issue, have about 15 7906 model phones on a CME 4.1
> system and all of sudden all the 7906 phones except 1 no longer function
> correctly. They worked fine before. They just keep cycling trying to do
> something, if we put a 7911 model phone on same cable, same switch port, etc
> it works fine. We've rebooted the CME router also even and the phone is
> getting a DHCP address from the DHCP server and I can ping it briefly as it
> cycles.
>>
>> On the phone itself, you power it on, the lights blink, then after a
> couple seconds the Cisco logo is displayed on the LCD and in corner there is
> square with a checkmark in it on first cycle after a power on.
>> On subsequent cycles the phone does, it displays logo with a circle in
> corner with a diamond or square in the circle (can't really make it out).
>>
>> What is the factory reset procedure for the 7906?
>> I tried powering it on with holding down # key and then releasing when it
> lights up, then entering the 123456789*#0 sequence but that did not make any
> difference and I let it sit for 15 minutes after doing that.
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