[cisco-voip] Just added subscriber, phones only showing one Call Manager

[Matthew Loraditch]

Got it everyone thanks for the help!!


Matthew Loraditch
10944 Beaver Dam Road, Suite A
Hunt Valley, Maryland  21030
support at heliontechnologies.com<mailto:support at heliontechnologies.com>
(p) (410) 252-8830
(F) (443) 541-1593

Visit us at www.heliontechnologies.com<http://www.heliontechnologies.com>
Support Issue? Email support at heliontechnologies.com<mailto:support at heliontechnologies.com> for fast assistance!

From: Jason Burns [mailto:burns.jason at gmail.com]
Sent: Tuesday, September 16, 2008 8:00 AM
To: Matthew Loraditch
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Just added subscriber, phones only showing one Call Manager

Matthew,

Update the CallManager group to include the new server.

Reset all phones that are using that CallManager group.

This will cause the phone to download the new TFTP config file. The information about the new server in the CallManager group is stored in the TFTP config file.

-Jason
On Tue, Sep 16, 2008 at 7:52 AM, Matthew Loraditch <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>> wrote:

Ok, we  just completed an upgrade to 6.1.2 last night and we also added a subscriber server in the process. All phones are up and working, however they only show one Call Manager server when you view the network configuration. I have added both servers to option 150 in DHCP, what else do I need to do so that the phones see both servers?

Thanks in advance!





Matthew Loraditch
10944 Beaver Dam Road, Suite A
Hunt Valley, Maryland  21030
support at heliontechnologies.com<mailto:support at heliontechnologies.com>
(p) (410) 252-8830
(F) (443) 541-1593

Visit us at www.heliontechnologies.com<http://www.heliontechnologies.com>
Support Issue? Email support at heliontechnologies.com<mailto:support at heliontechnologies.com> for fast assistance!



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