[cisco-voip] CUCM6 log on after restore

[Mark J]

Hi,

That could be the case, but the other problem is that I get the same error
when I try and login to serviceability.

Thanks.

2008/9/18 Tor-Ivar Kristoffersen <tik at lufttransport.no>

>  Hey
>
>
>
> It sounds like the db is not running, check in servicability to see if the
> callmanager service is running
>
>
>
>
> Tor-Ivar Kristoffersen
>
> Lufttransport AS
>
>
>  ------------------------------
>
> *Fra:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *På vegne av* Mark J
> *Sendt:* 17. september 2008 01:01
> *Til:* Ryan Ratliff
> *Kopi:* cisco-voip at puck.nether.net
> *Emne:* Re: [cisco-voip] CUCM6 log on after restore
>
>
>
> Hi Ryan,
>
> I have changed the following:
>
> utils reset_ui_administrator_*
> set password
> set account
>
> Even creating a new admin account does not work, I'm running out of ideas!
>
> Thanks.
>
>  2008/9/16 Ryan Ratliff <rratliff at cisco.com>
>
> Which password did you reset?  Remember the CCMAdmin password
> userid/password is set separately from the OS admin user.  All of the things
> you have access to use the OS admin account.
>
>
>
> -Ryan
>
>
>
> On Sep 16, 2008, at 3:35 AM, Mark J wrote:
>
>
>
> Hi Jonathan,
>
> I have already tried this, as well as creating a new user account but still
> no luck.
>
> Thanks.
>
> 2008/9/16 Jonathan Charles <jonvoip at gmail.com>
>
> OK, log in via SSH (or console) and change the password for it...
>
>
> Jonathan
>
> On Tue, Sep 16, 2008 at 12:49 AM, Mark J <markju at gmail.com> wrote:
>
>   Hey guys,
>
> I was hoping that someone might know that answer to this question.
>
> I have restored a CUCM 6.0.2000-3 server from a backup, but I'm having a
> problem logging on the 'Cisco Unified CM Administration' page, the error
> that I get is 'Log on failed - Invalid User ID or Password'.
>
> The strange thing is that I use the admin user account (which is work
> before the restore) to log on to 'Cisco Unified Serviceability', 'Cisco
> Unified OS Administration', 'Disaster Recovery System' and SSH.
>
> I have tried resetting the admin user account and also creating a new user
> account with no luck?
>
> Thanks,
> Mark
>
>
>
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