[cisco-voip] CUCM6 log on after restore

[Ryan Ratliff]

'utils service list' from the CLI.  Look for "A Cisco DB".

-Ryan

On Sep 18, 2008, at 1:34 AM, Mark J wrote:

Hi,

That could be the case, but the other problem is that I get the same  
error when I try and login to serviceability.

Thanks.

2008/9/18 Tor-Ivar Kristoffersen <tik at lufttransport.no>
Hey


It sounds like the db is not running, check in servicability to see  
if the callmanager service is running



Tor-Ivar Kristoffersen

Lufttransport AS



Fra: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip- 
bounces at puck.nether.net] På vegne av Mark J
Sendt: 17. september 2008 01:01
Til: Ryan Ratliff
Kopi: cisco-voip at puck.nether.net
Emne: Re: [cisco-voip] CUCM6 log on after restore


Hi Ryan,

I have changed the following:

utils reset_ui_administrator_*
set password
set account

Even creating a new admin account does not work, I'm running out of  
ideas!

Thanks.


2008/9/16 Ryan Ratliff <rratliff at cisco.com>

Which password did you reset?  Remember the CCMAdmin password userid/ 
password is set separately from the OS admin user.  All of the things  
you have access to use the OS admin account.


-Ryan

On Sep 16, 2008, at 3:35 AM, Mark J wrote:


Hi Jonathan,

I have already tried this, as well as creating a new user account but  
still no luck.

Thanks.

2008/9/16 Jonathan Charles <jonvoip at gmail.com>

OK, log in via SSH (or console) and change the password for it...


Jonathan

On Tue, Sep 16, 2008 at 12:49 AM, Mark J <markju at gmail.com> wrote:

Hey guys,

I was hoping that someone might know that answer to this question.

I have restored a CUCM 6.0.2000-3 server from a backup, but I'm  
having a problem logging on the 'Cisco Unified CM Administration'  
page, the error that I get is 'Log on failed - Invalid User ID or  
Password'.

The strange thing is that I use the admin user account (which is work  
before the restore) to log on to 'Cisco Unified Serviceability',  
'Cisco Unified OS Administration', 'Disaster Recovery System' and SSH.

I have tried resetting the admin user account and also creating a new  
user account with no luck?

Thanks,
Mark


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