[cisco-voip] CUCM6 log on after restore

[Mark J]

Hi Ryan,

Thanks for the information. I tried this tonight but I still cannot access
CUCM!

I don't know what else to try...

Thanks.

2008/9/18 Ryan Ratliff <rratliff at cisco.com>

> 'utils service list' from the CLI.  Look for "A Cisco DB".
>
> -Ryan
>
> On Sep 18, 2008, at 1:34 AM, Mark J wrote:
>
> Hi,
>
> That could be the case, but the other problem is that I get the same error
> when I try and login to serviceability.
>
> Thanks.
>
> 2008/9/18 Tor-Ivar Kristoffersen <tik at lufttransport.no>
>
>>  Hey
>>
>>
>> It sounds like the db is not running, check in servicability to see if the
>> callmanager service is running
>>
>>
>>
>> Tor-Ivar Kristoffersen
>>
>> Lufttransport AS
>>
>>
>>  ------------------------------
>>
>> *Fra:* cisco-voip-bounces at puck.nether.net [mailto:
>> cisco-voip-bounces at puck.nether.net] *På vegne av* Mark J
>> *Sendt:* 17. september 2008 01:01
>> *Til:* Ryan Ratliff
>> *Kopi:* cisco-voip at puck.nether.net
>> *Emne:* Re: [cisco-voip] CUCM6 log on after restore
>>
>>
>> Hi Ryan,
>>
>> I have changed the following:
>>
>> utils reset_ui_administrator_*
>> set password
>> set account
>>
>> Even creating a new admin account does not work, I'm running out of ideas!
>>
>> Thanks.
>>
>>  2008/9/16 Ryan Ratliff <rratliff at cisco.com>
>>
>> Which password did you reset?  Remember the CCMAdmin password
>> userid/password is set separately from the OS admin user.  All of the things
>> you have access to use the OS admin account.
>>
>> -Ryan
>>
>>
>> On Sep 16, 2008, at 3:35 AM, Mark J wrote:
>>
>>
>> Hi Jonathan,
>>
>> I have already tried this, as well as creating a new user account but
>> still no luck.
>>
>> Thanks.
>>
>> 2008/9/16 Jonathan Charles <jonvoip at gmail.com>
>>
>> OK, log in via SSH (or console) and change the password for it...
>>
>>
>> Jonathan
>>
>> On Tue, Sep 16, 2008 at 12:49 AM, Mark J <markju at gmail.com> wrote:
>>
>>  Hey guys,
>>
>> I was hoping that someone might know that answer to this question.
>>
>> I have restored a CUCM 6.0.2000-3 server from a backup, but I'm having a
>> problem logging on the 'Cisco Unified CM Administration' page, the error
>> that I get is 'Log on failed - Invalid User ID or Password'.
>>
>> The strange thing is that I use the admin user account (which is work
>> before the restore) to log on to 'Cisco Unified Serviceability', 'Cisco
>> Unified OS Administration', 'Disaster Recovery System' and SSH.
>>
>> I have tried resetting the admin user account and also creating a new user
>> account with no luck?
>>
>> Thanks,
>> Mark
>>
>>
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>>
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>
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