[cisco-voip] Fwd: RIS Data Collector Crashing

Andrew Zerger azerger at gunnison.com
Fri Sep 19 07:08:44 EDT 2008


PPPS WOOPS
Where was my head?

I would still check the SQL database manually to make sure about  
databases actually being there.
Still seen that error, cant recall .. but its CM not Unity so I should  
pay more attention.

Begin forwarded message:

> From: Andrew Zerger <azerger at gunnison.com>
> Date: September 19, 2008 4:51:34 AM MDT
> To: cisco-voip at puck.nether.net
> Subject: Re: RIS Data Collector Crashing
>
>>>
>
> I would make sure the message store was mounted and that none of the  
> transaction logs were full, run the permissions wizard, check for
> any services set to automatic and not running, look in the  
> Enterprise Manager  or equivalent to make sure your databases are  
> present, (once
> mine werent, and it was confusing, because I thought I was looking  
> in the wrong place) .. maybe even get into the tools depo and run
> the DCGC Recconect Settings Wizard for the force-domain reconnect  
> button.
>
> I feel like I have seen that error before, and while I cant remember  
> specifically the solution, 99% of problems with my
> 4.2(1) Unity come are resolved somewhere in that process.
>
>
>
>
>
>>> Did you change password on the server.
>>>
>>> Try a cluster reboot starting with the publisher.
>>>
>>> Aman
>>>
>>> On Thu, Sep 18, 2008 at 9:39 PM, Jonathan Charles  
>>> <jonvoip at gmail.com>wrote:
>>>
>>>> 4.1(3)
>>>>
>>>> When I run DBLHelper, I am getting:
>>>>
>>>> could not create database connection to the server
>>>>
>>>>
>>>>
>>>> Jonathan
>>>>
>>>>
>>>> On Thu, Sep 18, 2008 at 11:27 PM, James Buchanan <jbuchanan at ctiusa.com 
>>>> >wrote:
>>>>
>>>>> Which UCM version?
>>>>>
>>>>>
>>>>>
>>>>> *From:* cisco-voip-bounces at puck.nether.net [mailto:
>>>>> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Jonathan  
>>>>> Charles
>>>>> *Sent:* Thursday, September 18, 2008 11:19 PM
>>>>> *To:* cisco-voip at puck.nether.net
>>>>> *Subject:* [cisco-voip] RIS Data Collector Crashing...
>>>>>
>>>>>
>>>>>
>>>>> Getting a CDBLexception dump, SQL server not found... SQL is  
>>>>> running....
>>>>> and the phones show a standby connection to the Pub, but when i  
>>>>> take down
>>>>> the subscriber, they don't register to the pub...
>>>>>
>>>>>
>>>>> Any ideas?
>>>>>
>>>>>
>>>>>
>>>>> Jonathan
>>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>>
>>>
>

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