[cisco-voip] Unity startup issues

[Johnny Crothers]

Hi all,

I have an implementation performed by an engineer only a couple of weeks
ago, although the boot sequence is taking a long time. Its taking "14
Minutes" as quoted by the customer. I've resolved one of the issues,
although it still didnt help the startup time.

Anyone seen this, its Unity 5.0.1 with Win 2003 and Exchange 2003, AD
integrated.

No System logs, just application logs with revelent information, shown
below:

Event Type:    Error
Event Source:    CiscoUnity_TTS
Event Category:    Run
Event ID:    1030
Date:        22/09/2008
Time:        17:31:15
User:        N/A
Computer:    UKRDGUNITY1
Description:
Problem during initialization of a TTS session.  The session may not have
been created.  Stop and restart the AvTtsSvr service.  (Session
get_Capabilities failed with HRESULT 0x80045c04)

Event Type:    Error
Event Source:    CiscoUnity_TTS
Event Category:    Init
Event ID:    1023
Date:        22/09/2008
Time:        17:30:29
User:        N/A
Computer:    UKRDGUNITY1
Description:
The licensed Text to Speech provider is not installed on the system, so TTS
will be disabled.  Verify that you are using the correct license file and
that you have installed the correct provider.  To view license settings, use
the Cisco Unity Licensing snap-in, and to install providers, run Cisco Unity
Setup.  (HRESULT 0x8000ffff.)

Event Type:    Error
Event Source:    crypt32
Event Category:    None
Event ID:    8
Date:        22/09/2008
Time:        17:30:24
User:        N/A
Computer:    UKRDGUNITY1
Description:
Failed auto update retrieval of third-party root list sequence number from:
<
http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: The server name or address could not be resolved


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type:    Error
Event Source:    MSExchangeFBPublish
Event Category:    General
Event ID:    8197
Date:        22/09/2008
Time:        17:29:03
User:        N/A
Computer:    UKRDGUNITY1
Description:
Error initializing session for virtual machine UKRDGUNITY1. The error number
is 0x8004011d. Make sure Microsoft Exchange Store is running.

For more information, click http://www.microsoft.com/contentredirect.asp.


Event Type:    Error
Event Source:    MSExchangeFBPublish
Event Category:    General
Event ID:    8213
Date:        22/09/2008
Time:        17:24:02
User:        N/A
Computer:    UKRDGUNITY1
Description:
System Attendant Service failed to create session for virtual machine
UKRDGUNITY1. The error number is 0xc10306ce.

For more information, click http://www.microsoft.com/contentredirect.asp.

Event Type:    Error
Event Source:    CiscoUnity_AvRdbSvr
Event Category:    Startup
Event ID:    21000
Date:        22/09/2008
Time:        17:22:00
User:        N/A
Computer:    UKRDGUNITY1
Description:
Failed connecting to underlying database using:
provider=SQLOLEDB;driver={SQL Server};Data Source=UKRDGUNITY1;Initial
Catalog=UnityDb;uid=Administrator;pwd=<?}: 80004005


Event Type:    Error
Event Source:    CiscoUnity_AvRdbSvr
Event Category:    Startup
Event ID:    21000
Date:        22/09/2008
Time:        17:22:00
User:        N/A
Computer:    UKRDGUNITY1
Description:
Failed connecting to underlying database using:
provider=SQLOLEDB;driver={SQL Server};Data Source=UKRDGUNITY1;Initial
Catalog=UnityDb;Integrated Security=SSPI: 80004005
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