[cisco-voip] Unity startup issues

[Johnny Crothers]

Thanks for the reply Scott,

 

Not using TTS, can disable it, although didn't think that this would be
the major contributor to slowing it down so much? 

 

What sort of configuration are you after for Exchange to Unity? Exchange
installed on the same box as Unity and AD, also DNS. No firewall between
as it's the same box. And therefore no fixup?

 

The errors talk about the Virtual Machine not being created and then not
being initialized, I've found something from MS on this but not sure if
I wanted to go into this, it's a new install and wouldn't have thought I
needed to tweak things like this.

 

http://support.microsoft.com/default.aspx?scid=kb;en-us;q296151

 

 

Cheers,

 

Johnny

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Scott Voll
Sent: 24 September 2008 20:05
To: Johnny Crothers
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Unity startup issues

 

are you using TTS?  if not disable it.  Should not take this long.  any
idea what the configuration between Exchange and Unity is?  FW?  Fixup
389?

 

Scott

On Wed, Sep 24, 2008 at 3:56 AM, Johnny Crothers <randvines at gmail.com>
wrote:

Hi all,

I have an implementation performed by an engineer only a couple of weeks
ago, although the boot sequence is taking a long time. Its taking "14
Minutes" as quoted by the customer. I've resolved one of the issues,
although it still didnt help the startup time.

Anyone seen this, its Unity 5.0.1 with Win 2003 and Exchange 2003, AD
integrated.

No System logs, just application logs with revelent information, shown
below:

Event Type:    Error
Event Source:    CiscoUnity_TTS
Event Category:    Run 
Event ID:    1030
Date:        22/09/2008
Time:        17:31:15
User:        N/A
Computer:    UKRDGUNITY1
Description:
Problem during initialization of a TTS session.  The session may not
have been created.  Stop and restart the AvTtsSvr service.  (Session
get_Capabilities failed with HRESULT 0x80045c04) 
 
Event Type:    Error
Event Source:    CiscoUnity_TTS
Event Category:    Init 
Event ID:    1023
Date:        22/09/2008
Time:        17:30:29
User:        N/A
Computer:    UKRDGUNITY1
Description:
The licensed Text to Speech provider is not installed on the system, so
TTS will be disabled.  Verify that you are using the correct license
file and that you have installed the correct provider.  To view license
settings, use the Cisco Unity Licensing snap-in, and to install
providers, run Cisco Unity Setup.  (HRESULT 0x8000ffff.) 
 
Event Type:    Error
Event Source:    crypt32
Event Category:    None
Event ID:    8
Date:        22/09/2008
Time:        17:30:24
User:        N/A
Computer:    UKRDGUNITY1
Description:
Failed auto update retrieval of third-party root list sequence number
from:
<http://www.download.windowsupdate.com/msdownload/update/v3/static/trust
edr/en/authrootseq.txt> with error: The server name or address could not
be resolved


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type:    Error
Event Source:    MSExchangeFBPublish
Event Category:    General 
Event ID:    8197
Date:        22/09/2008
Time:        17:29:03
User:        N/A
Computer:    UKRDGUNITY1
Description:
Error initializing session for virtual machine UKRDGUNITY1. The error
number is 0x8004011d. Make sure Microsoft Exchange Store is running. 

For more information, click
http://www.microsoft.com/contentredirect.asp.


Event Type:    Error
Event Source:    MSExchangeFBPublish
Event Category:    General 
Event ID:    8213
Date:        22/09/2008
Time:        17:24:02
User:        N/A
Computer:    UKRDGUNITY1
Description:
System Attendant Service failed to create session for virtual machine
UKRDGUNITY1. The error number is 0xc10306ce. 

For more information, click
http://www.microsoft.com/contentredirect.asp.

Event Type:    Error
Event Source:    CiscoUnity_AvRdbSvr
Event Category:    Startup 
Event ID:    21000
Date:        22/09/2008
Time:        17:22:00
User:        N/A
Computer:    UKRDGUNITY1
Description:
Failed connecting to underlying database using:
provider=SQLOLEDB;driver={SQL Server};Data Source=UKRDGUNITY1;Initial
Catalog=UnityDb;uid=Administrator;pwd=<?}: 80004005 
 

Event Type:    Error
Event Source:    CiscoUnity_AvRdbSvr
Event Category:    Startup 
Event ID:    21000
Date:        22/09/2008
Time:        17:22:00
User:        N/A
Computer:    UKRDGUNITY1
Description:
Failed connecting to underlying database using:
provider=SQLOLEDB;driver={SQL Server};Data Source=UKRDGUNITY1;Initial
Catalog=UnityDb;Integrated Security=SSPI: 80004005 
 





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