[cisco-voip] CUCM 6.1 TSP: Port IsoEthPort [UInt], Port DSL [UInt]

Fri Sep 26 12:03:30 EDT 2008

Thank you for the tip.  I looked around the  switches and did not find
the MAC's I was looking for.  Beginning to think it's a db issue...

Thanks,

Robert Knapp

From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Friday, September 26, 2008 10:35 AM
To: Robert Knapp
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUCM 6.1 TSP: Port IsoEthPort [UInt], Port DSL
[UInt]

If you have the SEP device name then you have the mac address.  Get into
a switch on that vlan and track the mac down using 'show mac' or 'show
cam' (ios/catos).

Alternately are those device names added to CCM? 

-Ryan

On Sep 26, 2008, at 10:23 AM, Robert Knapp wrote:

Hello more experienced engineers,

I have CUCM running 6.1, 2 MGCP VG, 1 H323 VG.

Receiving this error: 

            Error:

 %CCM_CALLMANAGER-CALLMANAGER-3-TspError: 

Error in TSP. Port IsoEthPort [UInt], Port DSL [UInt]

I have seen that there have been posts in the past about this error and

unconfigured FXS/FXO ports.  The error is being generated by 11 devices

all named SEP+MAC Address, e.g. SEP000123456789.

I haven't been able to locate these devices on the network, checked

switches and CUCM.  I know this is not a service impacting issue, but

its recurring and needs to stop, does anyone have experience with this

issue?  Thanks in advance!!

Thanks,

Robert Knapp

-----Original Message-----

From: cisco-voip-bounces at puck.nether.net

[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of

cisco-voip-request at puck.nether.net

Sent: Thursday, September 25, 2008 8:11 PM

To: cisco-voip at puck.nether.net

Subject: cisco-voip Digest, Vol 59, Issue 212

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Today's Topics:

   1. After Hours Calls (Tammie Robertson)

   2. max number of num-exp (Chuck)

   3. Re: After Hours Calls (Jason Aarons (US))

   4. UCCX call hold problem (Malcolm Caldwell)

   5. Re: After Hours Calls (Truelove_John)

----------------------------------------------------------------------

Message: 1

Date: Thu, 25 Sep 2008 16:25:03 -0400

From: "Tammie Robertson" <trobertson at alliedmachine.com>

Subject: [cisco-voip] After Hours Calls

To: <cisco-voip at puck.nether.net>

Message-ID: <2C3846EB61E6C5469F2AD4C535D94AC5195CF7 at stormy_bu>

Content-Type: text/plain; charset="us-ascii"

I am looking to set up an after work emergency number extension. I

basically want someone to be able to dial one extension and then have it

call (to cell phones) 4 separate people in order until someone answers.

Has anyone done anything like this before?

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Message: 2

Date: Thu, 25 Sep 2008 14:28:07 -0700

From: Chuck <mechuckwow at gmail.com>

Subject: [cisco-voip] max number of num-exp

To: cisco-voip at puck.nether.net

Message-ID:

<f139bd500809251428j1bcfcaacx6647ff6ca9555cab at mail.gmail.com>

Content-Type: text/plain; charset=ISO-8859-1

Does anyone know the limit for max num-exp?

thanks,

Chuck

------------------------------

Message: 3

Date: Thu, 25 Sep 2008 18:18:02 -0400

From: "Jason Aarons \(US\)" <jason.aarons at us.didata.com>

Subject: Re: [cisco-voip] After Hours Calls

To: "Tammie Robertson" <trobertson at alliedmachine.com>,

            <cisco-voip at puck.nether.net>

Message-ID:

<C1FE15183DA37645BC0633BC604E44F00BDC27DF at USNAEXCH.na.didata.local>

Content-Type: text/plain; charset="us-ascii"

The problem might be when the first person's voicemail picks up.

CallManager 6x has Mobility built-in but it rings them all at same time.

Could also do a IPCC script.

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps556

/prod_white_paper0900aecd806d55fb.html

Outside of Cisco products I would recommend TelAlert. I've used it in

the past, it tells the recipient to enter dtmf digit (You have an alert

please 4221 to hear your alert, press 1 to acknowledge, etc).  It can

also handle escalations with multiple media, two-way sms, etc. Very

smart product.

I had TelAlert integrated with HP OpenView Network Node Manager for

outage alerts.

http://www.mir3.com/

From: cisco-voip-bounces at puck.nether.net

[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tammie

Robertson

Sent: Thursday, September 25, 2008 4:25 PM

To: cisco-voip at puck.nether.net

Subject: [cisco-voip] After Hours Calls

I am looking to set up an after work emergency number extension. I

basically want someone to be able to dial one extension and then have it

call (to cell phones) 4 separate people in order until someone answers.

Has anyone done anything like this before?

-----------------------------------------

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Message: 4

Date: Fri, 26 Sep 2008 09:36:41 +0930

From: Malcolm Caldwell <malcolm.caldwell at cdu.edu.au>

Subject: [cisco-voip] UCCX call hold problem

To: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>

Message-ID: <1222387601.5619.129.camel at lychee.local>

Content-Type: text/plain

Hello,

I am running CUCM6.1 and UCCX 5.

I have a problem where sometimes, occasionally, when the call centre

agents put a caller on hold, when they go to resume the call there is

one way audio.  The agent can still hear the caller but the caller

cannot hear the agent.

This happens infrequently but has been happening for a few months.  I

know this will be hard to diagnose since it does not happen every time.

Has anyone else seen this?

------------------------------

Message: 5

Date: Thu, 25 Sep 2008 20:11:49 -0400

From: "Truelove_John" <JTruelove at aetinc.com>

Subject: Re: [cisco-voip] After Hours Calls

To: "Jason Aarons \(US\)" <jason.aarons at us.didata.com>,   "Tammie

            Robertson" <trobertson at alliedmachine.com>,

            <cisco-voip at puck.nether.net>

Message-ID:

            <A0109B26D9F05041ACFA5A8DF254135D016D00 at sthmail.aetinc.net>

Content-Type: text/plain; charset="iso-8859-1"

You could try a hunt group for after hours # with 4 extensions in the

hunt group that have mobility enabled.

Then dump to VM box if no one answers, send email, page, or however you

want to handle it.

The hunt group will give you options for selecting order (top down,

broadcast, etc.).

Never tried the hunt group with mobility extension but could be a

possibility.

John

-----Original Message-----

From: cisco-voip-bounces at puck.nether.net on behalf of Jason Aarons (US)

Sent: Thu 9/25/2008 6:18 PM

To: Tammie Robertson; cisco-voip at puck.nether.net

Subject: Re: [cisco-voip] After Hours Calls

The problem might be when the first person's voicemail picks up.

CallManager 6x has Mobility built-in but it rings them all at same time.

Could also do a IPCC script.

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps556

/prod_white_paper0900aecd806d55fb.html

Outside of Cisco products I would recommend TelAlert. I've used it in

the past, it tells the recipient to enter dtmf digit (You have an alert

please 4221 to hear your alert, press 1 to acknowledge, etc).  It can

also handle escalations with multiple media, two-way sms, etc. Very

smart product.

I had TelAlert integrated with HP OpenView Network Node Manager for

outage alerts.

http://www.mir3.com/

From: cisco-voip-bounces at puck.nether.net

[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tammie

Robertson

Sent: Thursday, September 25, 2008 4:25 PM

To: cisco-voip at puck.nether.net

Subject: [cisco-voip] After Hours Calls

I am looking to set up an after work emergency number extension. I

basically want someone to be able to dial one extension and then have it

call (to cell phones) 4 separate people in order until someone answers.

Has anyone done anything like this before?

-----------------------------------------

Disclaimer:

This e-mail communication and any attachments may contain

confidential and privileged information and is for use by the

designated addressee(s) named above only.  If you are not the

intended addressee, you are hereby notified that you have received

this communication in error and that any use or reproduction of

this email or its contents is strictly prohibited and may be

unlawful.  If you have received this communication in error, please

notify us immediately by replying to this message and deleting it

from your computer. Thank you.

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