[cisco-voip] help on call manager 6.1.2 problem - call manager service hangs on starting

[Jason Burns]

Pedro,

You can delete each license by going to the SSH Admin CLI and run

file delete license <license file name.lic>

At that point you can restart the License Manager service and then reupload
all of the licenses. There shouldn't be any problem doing this on a non
production system.

Regarding your current licensing problem, please perform the procedure above
and if things still aren't working - take screen shots of the license file
upload page. Run through a "display license" for each license you have
installed.

-Jason

On Mon, Sep 29, 2008 at 5:21 AM, Pedro Nogueira <pedro.nogueira at sicnet.pt>wrote:

>  Hello Jason,
>
>
>
>
>
> Do you know how can I delete all the license files and load them again? And
> if I do it do you know if that brings any problem?
>
> Because beside I have the version license installed and it appears
> licensed, the Call Manager service don't start, and when I try to load the
> same license file again, it gives the error that already exists but it don't
> shows up in the license files. Do you know this problem? And is resolution?
>
>
>
> Thanks in advanced,
>
>
>
> Pedro
>
>
>   ------------------------------
>
> *From:* Jason Burns [mailto:burns.jason at gmail.com]
> *Sent:* sexta-feira, 26 de Setembro de 2008 13:02
> *To:* Pedro Nogueira
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] help on call manager 6.1.2 problem - call
> manager service hangs on starting
>
>
>
> If you go to
>
> System > License > License Unit Report
>
> do you see the correct number of node licenses for the number of
> CallManager's in your cluster?
>
> Do you have a SW Feature License loaded?
>
> That's usually what causes this type of problem in 6.X
>
> If your licensing looks correct, check your application and system event
> viewer logs using RTMT. After that, check your CallManager traces with RTMT
> trace collection.
>
> On Fri, Sep 26, 2008 at 7:20 AM, Pedro Nogueira <pedro.nogueira at sicnet.pt>
> wrote:
>
>
>
> Hello,
>
>
>
> Has anyone had this problem ?
>
> When I start the call manager service, it seems to start, but after a short
> period (I think it's the 3 times that it tries to start time period) it
> hangs on starting.
>
> Everithing seems fine, but it never starts ok.
>
> Tha Call Manager is a 6.1.2 version.
>
>
>
> Any help would be much appreciated.
>
>
>
> Thanks in advanced,
>
>
>
> Pedro
>
>
>
>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
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