[cisco-voip] beeps while muting/unmuting the phone

[Denis Pointer]

I tested this muting and un-muting with a 7961 and a 7970 both using
firmware 8-4-2,  muting the phone, it muted and then beeped, when un-muting
it beeped twice and then un-muted, so even on speaker phone the you
shouldn't hear acoustic echo


On Tue, Mar 31, 2009 at 3:56 PM, Norton, Mike <mikenorton at pwsd76.ab.ca>wrote:

>  If it only happens on speakerphone, then maybe they are just hearing an
> acoustic echo of the beep?
>
>
>
> --
>
> Mike Norton
>
> I.T. Support
>
> Peace Wapiti School Division No. 76
>
> Helpdesk: 780-831-3080
>
> Direct: 780-831-3076
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Chris Ward
> *Sent:* March-31-09 3:14 PM
> *To:* Richard Humphries; Lelio Fulgenzi
>
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] beeps while muting/unmuting the phone
>
>
>
> The far end user should never hear the mute beeps. You may want to try a
> later phone load on the muting phone (phone hitting the mute button). I know
> there was an issue with this a year or more back but I know it was also
> resolved. I can’t remember which models were affected.
>
> What phone loads are you running?
>
> Chris Ward
>  ------------------------------
>
> *From: *Richard Humphries <Richardh at aos5.com>
> *Date: *Tue, 31 Mar 2009 16:08:55 -0500
> *To: *Lelio Fulgenzi <lelio at uoguelph.ca>
> *Cc: *"cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
> *Subject: *Re: [cisco-voip] beeps while muting/unmuting the phone
>
> Hmmm maybe the “rules” have changed.  I know several years ago that was the
> case.  I haven’t paid attention to it sense when I noticed that behavior.
>
>
> *From:* Lelio Fulgenzi [mailto:lelio at uoguelph.ca <lelio at uoguelph.ca>]
> *Sent:* Tuesday, March 31, 2009 4:07 PM
> *To:* Richard Humphries
> *Cc:* cisco-voip at puck.nether.net; kurakani at yahoo.com
> *Subject:* Re: [cisco-voip] beeps while muting/unmuting the phone
>
>
> hmm, I'm not able to reproduce this ... using a 7940 as the muter and a
> 7911 as the far end.
>
>
> ----- Original Message -----
> From: "Richard Humphries" <Richardh at aos5.com>
> To: "Lelio Fulgenzi" <lelio at uoguelph.ca>, kurakani at yahoo.com
> Cc: cisco-voip at puck.nether.net
> Sent: Tuesday, March 31, 2009 4:58:23 PM GMT -05:00 US/Canada Eastern
> Subject: RE: [cisco-voip] beeps while muting/unmuting the phone
>
> Not if you are on speakerphone, the far end user can hear the beeps when
> you unmute.
>
>
> *From:* cisco-voip-bounces at puck.nether.net [
> mailto:cisco-voip-bounces at puck.nether.net<cisco-voip-bounces at puck.nether.net>]
> *On Behalf Of *Lelio Fulgenzi
> *Sent:* Tuesday, March 31, 2009 3:21 PM
> *To:* kurakani at yahoo.com
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] beeps while muting/unmuting the phone
>
>
> Only the person who presses mute can hear the beep, not the far end as far
> as I can tell.
>
> Is this a problem?
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Bad grammar makes me [sic]" - Tshirt
>
>
> ----- Original Message -----
> From: "kurakani" <kurakani at yahoo.com>
> To: cisco-voip at puck.nether.net
> Sent: Tuesday, March 31, 2009 3:05:54 PM GMT -05:00 US/Canada Eastern
> Subject: [cisco-voip] beeps while muting/unmuting the phone
>
>    I want to disable the beeps while muting (it beeps once) and unmuting
> (it beeps twice) from the phones. We have CCM 6.1 and most phones are
> 7941,7942,7961. Any idea?
>
>   Thanks,
>
>
>
>
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-- 
Denis Pointer, A. Sc. T.
Customer Systems Analyst (Senior Design)
SaskTel Business Solutions
Tel (306) 777-5134, Cell (306) 527-0021

CCVP, CCNA, CCDA
Cisco Unified Contact Center Specialist
Cisco IP Telephony Design Specialist
Cisco Unity Design Specialist
Cisco Unity Support Specialist
Cisco IP Communications Express Specialist
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