[cisco-voip] CDR reporting tool

[Bantz John F]

We looked at Infortel and Veramark and decided to go with Veramark based on some of their web based reporting features.  We are going to use the one Veramark Call Accounting system with multiple phone systems (Cisco & Avaya).


Thanks
John Bantz
Telecommunications
John Deere - Credit Division	
515-267-4628
BantzJohnF at JohnDeere.Com

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-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew Saskin
Sent: Thursday, April 02, 2009 9:21 AM
To: Jeffrey Ollie; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CDR reporting tool

Mindcti, cdrware, infotel (isi), pinnacle (paetec), proteus, the list goes on

-matt


On 4/2/09, Jeffrey Ollie <jeff at ocjtech.us> wrote:
> On Thu, Mar 26, 2009 at 11:15 PM, Erick Bergquist <erickbee at gmail.com>
> wrote:
>> There isn't a CDR database in 5.x or higher anymore, just a CAR database.
>>
>> You can use the CDR Billing tool under the Serviceability web page
>> Tools menu to set CUCM to FTP/SFTP the CDR flat text files CUCM
>> generates to a server of your own and do whatever you want with the
>> data.
>
> We already export the CDR data to an external database, but you
> completely ignore requirement #3 - we don't want to use a generic SQL
> reporting tool and develop our own reports.  We want a tool that can
> do more sophisticated reports than ART without developing it
> ourselves.
>
>>>>>> "Banker, Richard A." <rabanker at dmacc.edu> 3/26/2009 11:18 AM >>>
>>>
>>> Can anyone recommend a CDR reporting tool that:
>>>
>>>
>>>
>>> 1) Will directly access the Cisco CDR database
>>> <http://osdir.com/ml/voip.cisco/2005-12/msg00116.html>  (we've used
>>> Infortel
>>> but it discards a lot of the information
>>> <http://osdir.com/ml/voip.cisco/2005-12/msg00116.html>  in the Cisco CDR
>>> records).
>>>
>>> 2) Provides more advanced reporting capabilities than ART provides.
>>>
>>> 3) Specifically targeted at CDR reports, not some generic SQL reporting
>>> tool.
>
> --
> Jeff Ollie
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> cisco-voip at puck.nether.net
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>
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