[cisco-voip] Cisco AC phone status issue

Wes Sisk wsisk at cisco.com
Sat Apr 4 14:17:10 EDT 2009


the status only updates when < 10 results are returned
the status inquiry uses udp to cucm server.  both pc and network 
firewalls frequently block this udp traffic.
is this a new deployment or did it stop working?
what do you see in packet captures, ac client side traces, or server 
side traces?



On Saturday, April 04, 2009 9:27:24 AM, Cool Boy <collboy80 at yahoo.com> 
wrote:
>
> Hi Guys,
>
>  
>
> I am using Cisco AC with CUCM 6.1.3. The problem is, the reception is 
> not able to see the phone user's status under the corporate directory 
> while looking for someone. It is always? mark instead of phone status 
> in attendant console. Any idea?
>
>  
>
> Thanks in advance
>
>
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