[cisco-voip] Cisco CCM 6.1.2 attendant console password issue

FrogOnDSCP46EF ciscoboy2006 at gmail.com
Tue Apr 7 10:51:03 EDT 2009


Thanks Ryan. Answers are embedded below:

On Tue, Apr 7, 2009 at 12:15 AM, Ryan Ratliff <rratliff at cisco.com> wrote:

> Are you setting an AC user via Application->Cisco Unified CM Attendant
> Console?


YES - that correct


>
> That is for the username/password that the PC clients use to login, not
> that the service itself uses.
>

Yes, if I change that "AC" user password to something like "password" -
Console operator can't login. However if I set that password to 12345 then
no issues - Aconsole user can login.


>
> The default password of 12345 is for the AC jtapi user (application user).
>  AC actually reads this password from the database at service start so you
> can set it to be whatever you want and it should just work.
>

That means AC jtapi user in Application User section must be identical to
the  one configured in ->Cisco Unified CM Acon> AC user?

Then is the application user moved from traditional (CCM4x days)
\etc\ACServer.property> JTAPI_PASSWORD = passowrd ?<-Hash value of acenc.exe
<password> ?



> -Ryan
>
>
> On Apr 4, 2009, at 10:57 PM, FrogOnDSCP46EF wrote:
>
> I have just installed AC on user PC from CCM612 plugin.
> Everything works but the AC password I have in CCM won't work. But when I
> put default password i.e. 12345 AC it works :)
>
> username:ac pass:12345 works. (i had to change AC user pass to 12345 in
> CCM)
>
> username:ac pass:password (set in ccm under ac section) doepsn't work.
>
> Can anyone explain why its working on default password but not other than
> default?
>
>
>
> --
> Smile, you'll save someone else's day!
> Frog
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> cisco-voip at puck.nether.net
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>
>


-- 
Smile, you'll save someone else's day!
Frog
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