[cisco-voip] BIOS message saying Wrong Clock Speed

Wes Sisk wsisk at cisco.com
Tue Apr 7 15:28:17 EDT 2009


Yes, it will impact install. If you attempt re-install you hardware will 
be detected as not supported and installation will halt.

On Tuesday, April 07, 2009 2:17:25 PM, Anthony Kouloglou 
<akoul at dataways.gr> wrote:
> Hi Wes,
> i missed to ask you if this error is going to cause any problem to my 
> installation (Publisher failure or whatever) or it is just something 
> that is not going to have any other side effect.
>
> Thanks and Kind regards,
> Anthony Kouloglou
>
> Anthony Kouloglou wrote:
>> Hi Wes,
>> and thanks for your interest. No, the appliance was never RMA'd.
>> I don't know if the customer had ever flashed the BIOS during the 
>> past year. Would that cause this problem?
>> What is the plan of action from now and on?
>> Shall i tell something to the TAC because they keep asking me 
>> irrelevant questions and they have never ever mentioned what you told 
>> me! And is really getting really annoying.
>>
>> Thanks and kind Regards
>> Anthony Kouloglou
>>
>> Wes Sisk wrote:
>>> Hi Anthony,
>>>
>>> Let's step back a moment.  This problem is triggered by incorrect 
>>> MTM string.  The MTM is configurable on the system board by IBM.  
>>> IBM sets specific MTM value in the motherboard before they OEM to 
>>> Cisco. If a Cisco MCS box in a customer environment has system board 
>>> RMA'd then IBM is supposed to set the Cisco specific MTM.  They can 
>>> do this before shipping the board out or an IBM FE can go onsite and 
>>> set the MTM.  Either way it must be set.
>>>
>>> Now for your specific case.  The question appears to be how your 
>>> system board got an incorrect MTM string.  Did you previously RMA 
>>> the system board?
>>>
>>> /Wes
>>>
>>> On Friday, April 03, 2009 1:28:10 PM, Anthony Kouloglou 
>>> <akoul at dataways.gr> wrote:
>>>> Hi Wes,
>>>> for the past month i have been talking and talking with a TAC i 
>>>> have opened but i am still waiting!!
>>>> Emails over emails, talked with IBM engineers, flashed the BIOS but 
>>>> nothing.
>>>> So, the only solution is replacement?
>>>> I don't know if it is OK if i give the TAC number to the mailing list!
>>>>
>>>> Kind regards
>>>> Anthony
>>>>
>>>> Wes Sisk wrote:
>>>>> Tip: errors in text are searchable for others.  Errors in pictures 
>>>>> are not so searchable.
>>>>>
>>>>> known issue, IBM did not configure your motherboard properly for 
>>>>> Cisco deployment:
>>>>> CSCse53474    IBM 7815I1 or 7825I1 fails hardware check during 
>>>>> reboot.
>>>>>
>>>>> Did you RMA the motherboard at any point?
>>>>>
>>>>> /Wes
>>>>>
>>>>> On Friday, April 03, 2009 8:36:49 AM, Anthony Kouloglou 
>>>>> <akoul at dataways.gr> wrote:
>>>>>> Hi,
>>>>>> in a 7825-I1-IPC1 who is running 6.1(2), suddenly, after a 
>>>>>> reboot, i got this error:
>>>>>
>>>
>> ------------------------------------------------------------------------
>>
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