[cisco-voip] translation Pattern and Caller ID (CLIP)
Reto Gassmann
voip at mrga.ch
Thu Apr 9 05:06:49 EDT 2009
Thanks Ryan for the hint.
I changed the value in the Calling Party Transform Mask field.
However the Caller ID did not change. Do I have to chenge the settings on
the gateway also?
Thanks Reto
2009/4/8 Ryan Ratliff <rratliff at cisco.com>
> You change the ANI by setting a value in Calling Party Transform Mask.
>
> -Ryan
>
>
> On Apr 8, 2009, at 8:36 AM, Reto Gassmann wrote:
>
> Hello Group
>
> We run a CallManager 4.2(3) cluster and a IPCC 7.2 Callcenter with an
> outbound dialer.
>
> We want to change the CLID for some campaigns and found a description how
> to do that:
> Outbound Option allows you to configure up to five prefix digits for dialed
> numbers in a campaign. If you configure a prefix, it will be inserted before
> the Dial prefix for all numbers dialed in a campaign. This prefix allows an
> administrator to create campaign-specific Unified CM translation patterns,
> which you can use to tailor the ANI seen by a customer by campaign. For
> example, all customers dialed from Campaign A will see a caller ID of
> "1-800-333-4444,"while all customers dialed from Campaign B will see a
> caller ID of "1-800-555-1212." The prefix digits are always prepended to the
> beginning of the number, so that they can easily be stripped using
> translation patterns.
>
> Now I tried to set up this translation pattern, but I could not figure out
> how I can change the caller ID. I can only block sending the caller ID when
> I set Calling Line ID Presentation to Restricted.
>
> How can I change the caller ID on outgoing calls?
>
> Thanks for help
>
> Reto
>
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>
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