[cisco-voip] translation Pattern and Caller ID (CLIP)

[Ryan Ratliff]

You change the ANI by setting a value in Calling Party Transform Mask.

-Ryan

On Apr 8, 2009, at 8:36 AM, Reto Gassmann wrote:

Hello Group

We run a CallManager 4.2(3) cluster and a IPCC 7.2 Callcenter with an  
outbound dialer.

We want to change the CLID for some campaigns and found a description  
how to do that:
Outbound Option allows you to configure up to five prefix digits for  
dialed numbers in a campaign. If you configure a prefix, it will be  
inserted before the Dial prefix for all numbers dialed in a campaign.  
This prefix allows an administrator to create campaign-specific  
Unified CM translation patterns, which you can use to tailor the ANI  
seen by a customer by campaign. For example, all customers dialed  
from Campaign A will see a caller ID of "1-800-333-4444,"while all  
customers dialed from Campaign B will see a caller ID of  
"1-800-555-1212." The prefix digits are always prepended to the  
beginning of the number, so that they can easily be stripped using  
translation patterns.

Now I tried to set up this translation pattern, but I could not  
figure out how I can change the caller ID. I can only block sending  
the caller ID when I set Calling Line ID Presentation to Restricted.

How can I change the caller ID on outgoing calls?

Thanks for help

Reto

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