[cisco-voip] Database communication error in Presence 7.0

[phani kumar kanuri]

I am sure that i am using the right login and password , I am seeing many
services shows stopping and some shows component not found ,could not able
to bring up the services . I could able to login to OS Admin but not the
Presence Application.

Any way that i can make it work other than reinstall?

admin:utils service list

Requesting service status, please wait...
System SSH [STARTED]
Cluster Manager [STARTED]
Service Manager is running
Getting list of all services
>> Return code = 0
A Cisco DB[STOPPED]  Component is not running
A Cisco DB Replicator[STARTED]
Cisco AMC Service[STARTED]
Cisco AXL Web Service[STOPPING]
Cisco CDP[STARTED]
Cisco CDP Agent[STARTED]
Cisco CallManager Admin[STOPPING]
Cisco CallManager Serviceability[STOPPING]
Cisco CallManager Serviceability RTMT[STOPPING]
Cisco Certificate Expiry Monitor[STARTED]
Cisco DRF Local[STARTED]
Cisco DRF Master[STARTED]
Cisco Database Layer Monitor[STARTED]
Cisco License Manager[STARTED]
Cisco Log Partition Monitoring Tool[STARTED]
Cisco RIS Data Collector[STARTED]
Cisco RTMT Reporter Servlet[STOPPING]
Cisco Syslog Agent[STARTED]
Cisco Tomcat[STOPPED]  Component is not running
Cisco Tomcat Stats Servlet[STOPPING]
Cisco Trace Collection Service[STARTED]
Cisco Trace Collection Servlet[STOPPING]
Cisco UP Client Profile Agent[STOPPING]
Cisco UP Config Agent[STOPPED]  Component is not running
Cisco UP Intercluster Sync Agent[STARTED]
Cisco UP OAM Agent[STARTED]
Cisco UP Presence Engine[STOPPED]  Component is not running
Cisco UP Presence Engine Database[STARTED]
Cisco UP SIP Proxy[STARTED]
Cisco UP Sync Agent[STOPPED]  Component is not running
Host Resources Agent[STARTED]
MIB2 Agent[STARTED]
Native Agent Adapter[STARTED]
SNMP Master Agent[STOPPED]  Component is not running
SOAP -Log Collection APIs[STARTED]
SOAP -Performance Monitoring APIs[STARTED]
SOAP -Real-Time Service APIs[STARTED]
System Application Agent[STARTED]
Cisco Bulk Provisioning Service[STOPPED]  Service Not Activated
Cisco Serviceability Reporter[STOPPED]  Service Not Activated
Service Manager is running
Getting list of all services
Service Manager is currently busy, please try again in a few minutes


Thanks,
Phani


On Wed, Apr 8, 2009 at 4:54 PM, Adam Frankel <afrankel at cisco.com> wrote:

> Might also see this error if the DB is not started.  Try 'utils service
> list' from the CLI.
>
> This can occur if the proper steps were not followed in changing the host
> name or IP.
>
>
> Adam
>
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Peter Slow
> Sent: Wednesday, April 08, 2009 4:00 PM
> To: phani kumar kanuri
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Database communication error in Presence 7.0
>
> i think that's one of the things you will see, actually, if you try to
> log in using the wrong username/password. I have seen the same sort of
> thing on CUCM.
>
> -Peter
>
> On Wed, Apr 8, 2009 at 9:55 AM, phani kumar kanuri <phanivoip at gmail.com>
> wrote:
> > Hi All,
> >
> > I have changed the Host name to IP address in the Presence 7.0. Once i
> > rebooted i could not able to loin to GUI .I see an "Database
> communication
> > error". Can any one help me the possible ways to fix this.
> >
> > Thanks,
> > Phani Kumar
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
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>
>
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