[cisco-voip] holiday schedules for unity/unity connection (what time range?)

[Scott Voll]

personally I like the idea of doing midnight to close of business.  00:00 --
17:00 unless it's multiple days then 00:00 -- last day we are closed 17:00.

Just my 2 cents

Scott

On Tue, Apr 14, 2009 at 3:30 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

>  For those of you using holiday scheduled in unity and/or unity connection
> (or express for that matter)....what time range do you use?
>
> Do you use the business day time range, so 8:30 to 4:30 sort of thing? Or
> do you use 12AM to 11:59:59PM sort of thing?
>
> The first would only play the holiday greeting during business hours and
> then the closed greeting during all other hours. The second would play the
> holiday greeting for the whole day.
>
> I feel like it's a six of one half a dozen of the other situation, but I'm
> wondering what experiences others have had to see if one is actually better.
>
> I really like the idea of the 12AM to 11:59:59PM so that way, someone who
> calls outside of normal business hours knows what's going on. I'd even say
> the holiday schedule should start at the closing of business day the day
> before, but that might be pushing it. It would also require a much more
> custom message, including the date of the holiday in order to be efficient.
>
> Comments?
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Bad grammar makes me [sic]" - Tshirt
>
>
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