[cisco-voip] urgent help needed - CME and Pickup

svr.file at gmail.com svr.file at gmail.com
Thu Apr 16 00:27:00 EDT 2009


Hey guys,

I need some urgent help regarding the Pickup button with CME.

Is it possible pickup calls within your default group by just pressing the
Pickup button, as at the moment when the Pickup button is pressed the
extension needs to entered to pickup that call.

I'm surprised that the Pickup button doesnt just pickup the call in that
group by default?

Thanks.
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