[cisco-voip] Can't Transfer Shared Line

Robin Clayton Robin.Clayton at rrca.org.uk
Thu Apr 16 06:39:06 EDT 2009


I can't pickup the "On hold" shared line from the other phone either.
 
Rob
 
===============================
Robin Clayton
Network Manager 
Tel: 01228822075
 


Richard Rose Central Academy 
Edgehill Road 
Carlisle 
Cumbria 
CA1 3SL 

Tel: 01228 822060 
Fax: 01228 822061 

http://www.richardroseacademies.org/ 

>>> "Robin Clayton" <Robin.Clayton at rrca.org.uk> 16/04/2009 11:10 >>>
CUCM6
 
I have a Pilot point set up for reception with shared lines between 2 phones. (7931)
 
This works ok, but I can't transfer a can't transfer a call ?? the option is greyed out and the display  says the function is not available ( or something to that effect )
 
Ringing the shared line directly also prevents transfer ( so that rules out the Attendant Pilot )
 
I have a shared line in my office ( 4 phones on 7940's ) that works fine with transfer.
 
Any ideas...
 
Cheers
 
Rob
 
 
===============================
Robin Clayton
Network Manager 
Tel: 01228822075
 
 


Richard Rose Central Academy 
Edgehill Road 
Carlisle 
Cumbria 
CA1 3SL 

Tel: 01228 822060 
Fax: 01228 822061 

http://www.richardroseacademies.org/ 
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