[cisco-voip] Can't Transfer Shared Line
Robin Clayton
Robin.Clayton at rrca.org.uk
Thu Apr 16 06:39:06 EDT 2009
I can't pickup the "On hold" shared line from the other phone either.
Rob
===============================
Robin Clayton
Network Manager
Tel: 01228822075
Richard Rose Central Academy
Edgehill Road
Carlisle
Cumbria
CA1 3SL
Tel: 01228 822060
Fax: 01228 822061
http://www.richardroseacademies.org/
>>> "Robin Clayton" <Robin.Clayton at rrca.org.uk> 16/04/2009 11:10 >>>
CUCM6
I have a Pilot point set up for reception with shared lines between 2 phones. (7931)
This works ok, but I can't transfer a can't transfer a call ?? the option is greyed out and the display says the function is not available ( or something to that effect )
Ringing the shared line directly also prevents transfer ( so that rules out the Attendant Pilot )
I have a shared line in my office ( 4 phones on 7940's ) that works fine with transfer.
Any ideas...
Cheers
Rob
===============================
Robin Clayton
Network Manager
Tel: 01228822075
Richard Rose Central Academy
Edgehill Road
Carlisle
Cumbria
CA1 3SL
Tel: 01228 822060
Fax: 01228 822061
http://www.richardroseacademies.org/
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