[cisco-voip] Can't Transfer Shared Line

[Daniel]

Could this be max calls set on the DN on each phone,

I think with shared lines if you place the call on hold only the holder can
pick the call back up, the other phone would just see it as in use.I'm not
100% sure on that though.




On Thu, Apr 16, 2009 at 8:10 PM, Robin Clayton <Robin.Clayton at rrca.org.uk>wrote:

>  CUCM6
>
> I have a Pilot point set up for reception with shared lines between 2
> phones. (7931)
>
> This works ok, but I can't transfer a can't transfer a call ?? the option
> is greyed out and the display  says the function is not available ( or
> something to that effect )
>
> Ringing the shared line directly also prevents transfer ( so that rules out
> the Attendant Pilot )
>
> I have a shared line in my office ( 4 phones on 7940's ) that works fine
> with transfer.
>
> Any ideas...
>
> Cheers
>
> Rob
>
>
> ===============================
> Robin Clayton
> Network Manager
> Tel: 01228822075
>
>
>
>
> *Richard Rose Central Academy *
> *Edgehill Road *
> *Carlisle *
> *Cumbria *
> *CA1 3SL *
>
> *Tel: 01228 822060 *
> *Fax: 01228 822061 *
>
> *http://www.richardroseacademies.org/*
>
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