[cisco-voip] CTI Port not registering IPCC Express

[Scott Voll]

what versions?

I've had a couple problems with CTI service and had to restart the service
in CM 6.1.2

Scott

On Mon, Apr 20, 2009 at 8:19 AM, Steven Sarte <steven.sarte at gmail.com>wrote:

> It seems that my IPCC server died over the weekend.  So I just took
> the hard drives and put into the a spare server I had, quick fix.
> Only issue I have is that one of the scripts CTI route point won't
> register with CallManager.  So another quick fix is that I had two CTI
> route points associated to the script, the second CTI route point for
> some reason was able to register.  So I removed the non-working CTI
> route point and created a translation pattern of the first cti with a
> called forward transform mask of the second cti, another quick fix.
>
> I tried the normal troubleshooting I can do without affecting the
> whole system like reset CTI port.  Later tonight maybe try resetting
> the CTI Manager on CallManager.  For IPCC reset the JTAPI Service and
> refresh the script.
>
> Can anyone else provide some insight?
>
> Thanks,
> Steven Sarte
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