[cisco-voip] Unity Direct Routing Rules and translation-rules..

[Robin Clayton]

Hi Folkes 
 
We have CCM6.1 and Unity Connection 2.1.2
 
 
Currently our voice gateway has a translation-rule that converts 
 
860 to 600
 
and the voip destination is the call manager.
 
The call manager has the VM pilot point set as 600.
( ports 601-608 ) 
 
 
So all calls to 860 are piloted to end up at the Unity-box auto attendant on one of the above ports.  ( this is our main reception auto-attendant )
 
I now want to add a direct routing rule in Unity so that calls to another number 875 go to a different  auto-attendant message for our support department.
 
The unity directed-rules have "Dialled Number" as a field to match. if I add a new translation rule on the gateway to translate 875 to 600 will unity pick up 875 as the dialled number and direct the call to the correct new auto-attendant or do I have to do more work????
 
Hope that makes sense...
 
Cheers in advnace
 
Rob
 
 
 
 
 
 
===============================
Robin Clayton
Network Manager 
Tel: 01228822075
 
 


Richard Rose Central Academy 
Edgehill Road 
Carlisle 
Cumbria 
CA1 3SL 

Tel: 01228 822060 
Fax: 01228 822061 

http://www.richardroseacademies.org/ 
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