[cisco-voip] Hunt List & Voice Mail
Matthew Loraditch
MLoraditch at heliontechnologies.com
Sun Apr 26 17:05:25 EDT 2009
I have hunt groups with similar rollovers and all i do is setup the hunt pilot to go to vm if not answered and then set a routing rule in unity to set it forward to mailbox i setup for that hunt group
Of course i do this in regular unity not connection so i'm not sure if it can be the same or not
Matthew Loraditch
1965 Greenspring Drive
Timonium, MD 21093
support at heliontechnologies.com<https://mail.heliontechnologies.com/owa/redir.aspx?C=b58c3a3022854f19bb35fdf6a8dc6974&URL=mailto%3asupport%40heliontechnologies.com>
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________________________________
From: cisco-voip-bounces at puck.nether.net [cisco-voip-bounces at puck.nether.net] On Behalf Of David [cosmicmessenger at comcast.net]
Sent: Sunday, April 26, 2009 4:15 PM
To: Cisco Voyp List
Subject: [cisco-voip] Hunt List & Voice Mail
Hi, all:
I have what I believe should be a simple request, but Cisco TAC is making it what I think is overly complicated and it caused a 'Temp Fail' on my Unity Connection.
I hava a DID, which hits a Translation Pattern. This, in turn, point at a Hunt List with two DID's. If nobody picks up on either of those two numbers, I simply want it to roll to voice mail.
Cisco TAC was helping me develop a rather elegant solution involving a new voice mail server, additional vm ports, etc. It didn't work and caused issues (but it was impressive). I created a VM in Unity with a third DID, which I placed as the last number in the Hunt Group. But I still get the automated telco recording saying 'not available' in English and Spanish. I can dial the last DID and it does pick up, but getting it to forward/roll to that number seems tricky.
Any help is greatly appreciated. I enjoy reading the responses from other users, as well.
Regards,
David
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