[cisco-voip] VG224 issue

[Mike Lydick]

Cable Loose? I have had this issue on more that one occasion.

Best Regards,

Mike Lydick



On Mon, Apr 27, 2009 at 8:58 AM, Scott Kee <SKee at cmsstl.com> wrote:

>
> I have VG224 with CM 6.1 and using MGCP.  I have about 18 fax machines
> plugged into this Voice Gateway.
> Sometime early March people started complaining that they weren't receiving
> faxes from outside.
> They were hearing fast busy signal when outside people send faxes to the
> fax machines that were plugged into the VG 224.
> I reloaded VG 224 and power recycled fax machines but it did not make any
> difference.
> I called Cisco TAC and worked on the issue for about 20 hours but did not
> find any issues.
> We RMA the router but it did not make any difference.  We ended up removing
> the VG224 gateway from CM and recreated it.  That seemed fixed the issues
> then.
>
> This afternoon, I am seeing exact same issues with VG 224.  It was working
> fine till now.
> I did not make any configuration changes on the VG224...
> I am going to call Cisco tomorrow morning but I don't know Cisco is going
> to do this time?
> Is this CM issue or VG?
>
> Does anyone experience this issue?
>
> Any help would really appreciated.
>
> Thanks,
>
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