[cisco-voip] VG224 issue

Jonathan Charles jonvoip at gmail.com
Mon Apr 27 10:29:15 EDT 2009


So have I, the single screw plus a tiny strip of velcro seems inadequate for
the task of holding on a 25-pair RJ21...



Jonathan

On Mon, Apr 27, 2009 at 9:17 AM, Mike Lydick <mike.lydick at gmail.com> wrote:

> Cable Loose? I have had this issue on more that one occasion.
>
> Best Regards,
>
> Mike Lydick
>
>
>
> On Mon, Apr 27, 2009 at 8:58 AM, Scott Kee <SKee at cmsstl.com> wrote:
>
>>
>> I have VG224 with CM 6.1 and using MGCP.  I have about 18 fax machines
>> plugged into this Voice Gateway.
>> Sometime early March people started complaining that they weren't
>> receiving faxes from outside.
>> They were hearing fast busy signal when outside people send faxes to the
>> fax machines that were plugged into the VG 224.
>> I reloaded VG 224 and power recycled fax machines but it did not make any
>> difference.
>> I called Cisco TAC and worked on the issue for about 20 hours but did not
>> find any issues.
>> We RMA the router but it did not make any difference.  We ended up
>> removing the VG224 gateway from CM and recreated it.  That seemed fixed the
>> issues then.
>>
>> This afternoon, I am seeing exact same issues with VG 224.  It was working
>> fine till now.
>> I did not make any configuration changes on the VG224...
>> I am going to call Cisco tomorrow morning but I don't know Cisco is going
>> to do this time?
>> Is this CM issue or VG?
>>
>> Does anyone experience this issue?
>>
>> Any help would really appreciated.
>>
>> Thanks,
>>
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>
>
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