[cisco-voip] XML Services and Idle URL

[Wes Sisk]

Hi Adam,

using ip phone services SDK is certainly the way to push a message to be 
displayed on all phones.   there are several home grown and commercial 
products that do this.

beyond that I do not understand your question.

Regards,
Wes

On Monday, April 27, 2009 12:09:05 PM, Pawlowski, Adam 
<ajp26 at buffalo.edu> wrote:
> There isn't supposed to be anything in the pane, since I was using the idleURL to make sure the phone status window opened with custom content. I suppose the only way to prevent that would be to prompt the device to execute a Softkey:Exit , but that would certainly be seen by the end user. Clearly, this seems to be why that feature is not used in such a fashion. We are trying to have a message displayed on the screen of the phone, on a variety of models, that doesn't clear when the phone becomes active. I don't believe there is any other way to go about that, on both these type A and B phones.
>
> - Adam
>
> -----Original Message-----
> From: Wes Sisk [mailto:wsisk at cisco.com] 
> Sent: Monday, April 27, 2009 10:06 AM
> To: Pawlowski, Adam
> Cc: 'cisco-voip at puck.nether.net'
> Subject: Re: [cisco-voip] XML Services and Idle URL
>
> The window you see on the 79x1 is called the "service pane".  The 
> service pane is displayed any time 'services features' are invoked.  
> IdleURL happens to be a service feature. If it is blank instead of 
> displaying your content something went wrong with retrieval or rendering 
> of the content.  If you point web browser to the IP of the phone you can 
> view logs to see if threw any errors on rendering.  For retrieval errors 
> your best friend is a packet capture.  Set 'span to pc' enabled on the 
> device configuration page in ccmadmin and then just plug your laptop 
> into the back of the phone and start a sniffer running.  You may have to 
> take some special steps to get your pc to capture dot1q tagged frames.  
> Google can help with that.
>
> /Wes
>
> On Monday, April 27, 2009 9:25:13 AM, Pawlowski, Adam 
> <ajp26 at buffalo.edu> wrote:
>   
>> I've been tinkering with a little PHP script to throw out XML and open up the status window, using CiscoIPPhoneStatus or CiscoIPPhoneStatusFile, depending on which model of phone calls it.
>>
>> On the 7940/60 there's no problem, it opens the CIF data version and comes up fine.
>>
>> On the 41/61 that I have here, it will work fine if I push the url to the phone manually, but if it grabs it as an idle url, it opens a Services window, with nothing in it, that sys "Select Service..." at the bottom, with an exit softkey. I don't know where this is coming from, that isn't what is displayed with I press services. The window sits on top of everything (even incoming calls) until I close it. The phone also stops making Idle URL requests until it is closed.
>>
>> Has anyone had this happen before? The only explanation I can find is from an old post where someone had that happen, when the phone timed out trying to retrieve a resource from the server, but the script works just dandy outside of being an idle url. Just looking for more places to tinker on this.
>>
>> Thanks,
>>
>> Adam Pawlowski
>> CIT/OSS Repair Services
>> University at Buffalo
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>   
>>     
>
>   

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