[cisco-voip] CCX - seats

[Sam Hall]

Hi 

We have a 10 seat CCX v5.0.2 setup with around 16 agents.  Over 
subscription to application (A) is never usually a problem as a maximum of 
10 agents are logged in at one time, though this could change without us 
knowing - emergency for example - but still this app is not that 
important.

Recently we have been asked to accomodate a new application (B) with 
another 10 seats/agents, which we need to buy 1-1 licensing for as all 
agents are going to be logged at the same time.

If (A) grows without us knowing and has 12 agents logged in before the 10 
for (B) log in = over subscription/denied, this cant happen, we need to 
have 10 licences for (B) at all times.

Simple answer is to buy enough licences but is there a cheeky way to 
allocate 10 licences to (B) at all times so (A) can never "steal" (B)'s 
licences? or is it a battle that cant be won?

Also is there a way to set up an alert / search from application log to 
see if licencing has been breached before?  i.e event ID?

Thanks 

Sam
----
Sam Hall
Robert Wiseman & Sons
Ext: 6655
Tel: +44 (0)1355 270655
samhall at wiseman-dairies.co.uk
www.wiseman-dairies.co.uk
159 Glasgow Road, East Kilbride, Glasgow, G74 4PA
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20090428/9059c298/attachment.html>