[cisco-voip] CUE in SRST

Tue Aug 4 14:13:38 EDT 2009

FYI...

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008027fa9f.shtml#integra

 MWI Overview

The MWI operation provides users who are registered with Cisco CallManager
Express or CallManager with a visual indication that there are new
voice-mail messages present. MWI does not work when you have Cisco Unity
Express integrated with Cisco CallManager and the system is in Survivable
Remote Site Telephony (SRST) mode because of a WAN outage.

On Tue, Aug 4, 2009 at 1:01 PM, Jonathan Charles <jonvoip at gmail.com> wrote:

> I have that config, no MWI in SRST....
>
>
>
> Jonathan
>
> On Tue, Aug 4, 2009 at 9:01 AM, Lelio Fulgenzi<lelio at uoguelph.ca> wrote:
> > Here's a snippit from the service engine startupconfig. I'm pretty sure
> this
> > is what we had to do to get it working. The "mwi sip unsolicited" part
> for
> > sure.
> >
> > ________________________________
> > ccn subsystem sip
> >  gateway address "<gateway to callmanager>"
> >  mwi sip unsolicited
> >  end subsystem
> > ________________________________
> > dial-peer to get things working in SRST:
> >
> > ________________________________
> > dial-peer voice 37027 voip
> >  description Cisco Unity Express VoiceMail Pilot
> >  destination-pattern 37027
> >  session protocol sipv2
> >  session target ipv4:<servicemoduleIP>
> >  dtmf-relay sip-notify
> >  codec g711ulaw
> >  no vad
> > !
> > dial-peer voice 37028 voip
> >  description Cisco Unity Express AutoAttendant (Business)
> >  destination-pattern 37028
> >  session protocol sipv2
> >  session target ipv4:<servicemoduleIP>
> >  dtmf-relay sip-notify
> >  codec g711ulaw
> >  no vad
> > !
> > dial-peer voice 37029 voip
> >  description Cisco Unity Express Greetings Administrator
> >  destination-pattern 37029
> >  session protocol sipv2
> >  session target ipv4:<servicemoduleIP>
> >  dtmf-relay sip-notify
> >  codec g711ulaw
> >  no vad
> > !
> > ________________________________
> >
> > ---
> > Lelio Fulgenzi, B.A.
> > Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> > (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> > ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> > "Bad grammar makes me [sic]" - Tshirt
> >
> >
> > ----- Original Message -----
> > From: "Jonathan Charles" <jonvoip at gmail.com>
> > To: "Lelio Fulgenzi" <lelio at uoguelph.ca>
> > Cc: cisco-voip at puck.nether.net
> > Sent: Monday, August 3, 2009 6:41:45 PM GMT -05:00 US/Canada Eastern
> > Subject: Re: [cisco-voip] CUE in SRST
> >
> > Well, the CUE in question has a CCM license and connects to CCM via
> JTAPI...
> >
> > Either way, I got it to work in the lab... except for MWI... how do
> > you you make MWI work?
> >
> >
> >
> > Jonathan
> >
> > On Sat, Aug 1, 2009 at 11:12 PM, Lelio Fulgenzi<lelio at uoguelph.ca>
> wrote:
> >> Not sure what you mean by CCM licenses and connecting via dial-peers.
> >>
> >> When we ordered CUE, we ordered the wrong licenses, so we just
> downloaded
> >> the CCM files, wrote over the CCME files and everything went fine after
> >> that.
> >>
> >> I'm not sure if the SIP ports take up SRST licenses.
> >>
> >>
> >>
> >> ---
> >> Lelio Fulgenzi, B.A.
> >> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> >> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> >> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> >> "Bad grammar makes me [sic]" - Tshirt
> >>
> >>
> >> ----- Original Message -----
> >> From: "Jonathan Charles" <jonvoip at gmail.com>
> >> To: "Lelio Fulgenzi" <lelio at uoguelph.ca>
> >> Cc: cisco-voip at puck.nether.net
> >> Sent: Sunday, August 2, 2009 12:04:12 AM GMT -05:00 US/Canada Eastern
> >> Subject: Re: [cisco-voip] CUE in SRST
> >>
> >> So, no issues with the CCM license and connecting via dial peers?
> >>
> >>
> >> J
> >>
> >> On Sat, Aug 1, 2009 at 5:03 PM, Lelio Fulgenzi<lelio at uoguelph.ca>
> wrote:
> >>> We have exactly that configuration at one of our remote sites. CUE
> >>> connects
> >>> to SRST via SIP if I'm not mistaken. Everything works well, MWI, VM,
> etc.
> >>> There was one thing that didn't work, but it had more to do with
> FWD'ing
> >>> etc. CUE only has one alternate extension (the international format
> >>> field)
> >>> which caused so we had to modify our deployment plan so that all the
> >>> phones
> >>> had a shared extension or something like that.
> >>>
> >>> Also, the AA alternate greeting is played in addition to regular
> >>> greeting,
> >>> not in place of.
> >>>
> >>> Of course, that's all with the CUE version of two years ago, I'm sure
> >>> there
> >>> have been some improvements.
> >>>
> >>> ---
> >>> Lelio Fulgenzi, B.A.
> >>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> >>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> >>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> >>> "Bad grammar makes me [sic]" - Tshirt
> >>>
> >>>
> >>> ----- Original Message -----
> >>> From: "Jonathan Charles" <jonvoip at gmail.com>
> >>> To: cisco-voip at puck.nether.net
> >>> Sent: Saturday, August 1, 2009 5:03:08 PM GMT -05:00 US/Canada Eastern
> >>> Subject: [cisco-voip] CUE in SRST
> >>>
> >>> So, I have a customer who wants to put in a CUE at every remote site
> >>> for VM, but use CUCM for call processing (so the CUE would work in
> >>> SRST, but be connected to CUCM via JTAPI).
> >>>
> >>> First off, is this possible?
> >>>
> >>> Second, how? And what limitations am I likely to run into? (MWI, VM,
> AA,
> >>> etc...)
> >>>
> >>> Thanks...
> >>>
> >>>
> >>>
> >>> Jonathan
> >>> _______________________________________________
> >>> cisco-voip mailing list
> >>> cisco-voip at puck.nether.net
> >>> https://puck.nether.net/mailman/listinfo/cisco-voip
> >>>
> >>
> >
> _______________________________________________
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> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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