[cisco-voip] CUE in SRST

Tue Aug 4 14:16:45 EDT 2009

That document was last updated in 2006. Perhaps there have been improvements. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 

----- Original Message ----- 
From: "John Schlimgen" <jschlimg at gmail.com> 
To: "Jonathan Charles" <jonvoip at gmail.com> 
Cc: "Lelio Fulgenzi" <lelio at uoguelph.ca>, cisco-voip at puck.nether.net 
Sent: Tuesday, August 4, 2009 2:13:38 PM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] CUE in SRST 

FYI... 

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008027fa9f.shtml#integra 

MWI Overview 

The MWI operation provides users who are registered with Cisco CallManager Express or CallManager with a visual indication that there are new voice-mail messages present. MWI does not work when you have Cisco Unity Express integrated with Cisco CallManager and the system is in Survivable Remote Site Telephony (SRST) mode because of a WAN outage. 

On Tue, Aug 4, 2009 at 1:01 PM, Jonathan Charles < jonvoip at gmail.com > wrote: 

I have that config, no MWI in SRST.... 

Jonathan 

On Tue, Aug 4, 2009 at 9:01 AM, Lelio Fulgenzi< lelio at uoguelph.ca > wrote: 
> Here's a snippit from the service engine startupconfig. I'm pretty sure this 
> is what we had to do to get it working. The "mwi sip unsolicited" part for 
> sure. 
> 
> ________________________________ 
> ccn subsystem sip 
> gateway address "<gateway to callmanager>" 
> mwi sip unsolicited 
> end subsystem 
> ________________________________ 
> dial-peer to get things working in SRST: 
> 
> ________________________________ 
> dial-peer voice 37027 voip 
> description Cisco Unity Express VoiceMail Pilot 
> destination-pattern 37027 
> session protocol sipv2 
> session target ipv4:<servicemoduleIP> 
> dtmf-relay sip-notify 
> codec g711ulaw 
> no vad 
> ! 
> dial-peer voice 37028 voip 
> description Cisco Unity Express AutoAttendant (Business) 
> destination-pattern 37028 
> session protocol sipv2 
> session target ipv4:<servicemoduleIP> 
> dtmf-relay sip-notify 
> codec g711ulaw 
> no vad 
> ! 
> dial-peer voice 37029 voip 
> description Cisco Unity Express Greetings Administrator 
> destination-pattern 37029 
> session protocol sipv2 
> session target ipv4:<servicemoduleIP> 
> dtmf-relay sip-notify 
> codec g711ulaw 
> no vad 
> ! 
> ________________________________ 
> 
> --- 
> Lelio Fulgenzi, B.A. 
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
> "Bad grammar makes me [sic]" - Tshirt 
> 
> 
> ----- Original Message ----- 
> From: "Jonathan Charles" < jonvoip at gmail.com > 
> To: "Lelio Fulgenzi" < lelio at uoguelph.ca > 
> Cc: cisco-voip at puck.nether.net 
> Sent: Monday, August 3, 2009 6:41:45 PM GMT -05:00 US/Canada Eastern 
> Subject: Re: [cisco-voip] CUE in SRST 
> 
> Well, the CUE in question has a CCM license and connects to CCM via JTAPI... 
> 
> Either way, I got it to work in the lab... except for MWI... how do 
> you you make MWI work? 
> 
> 
> 
> Jonathan 
> 
> On Sat, Aug 1, 2009 at 11:12 PM, Lelio Fulgenzi< lelio at uoguelph.ca > wrote: 
>> Not sure what you mean by CCM licenses and connecting via dial-peers. 
>> 
>> When we ordered CUE, we ordered the wrong licenses, so we just downloaded 
>> the CCM files, wrote over the CCME files and everything went fine after 
>> that. 
>> 
>> I'm not sure if the SIP ports take up SRST licenses. 
>> 
>> 
>> 
>> --- 
>> Lelio Fulgenzi, B.A. 
>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
>> "Bad grammar makes me [sic]" - Tshirt 
>> 
>> 
>> ----- Original Message ----- 
>> From: "Jonathan Charles" < jonvoip at gmail.com > 
>> To: "Lelio Fulgenzi" < lelio at uoguelph.ca > 
>> Cc: cisco-voip at puck.nether.net 
>> Sent: Sunday, August 2, 2009 12:04:12 AM GMT -05:00 US/Canada Eastern 
>> Subject: Re: [cisco-voip] CUE in SRST 
>> 
>> So, no issues with the CCM license and connecting via dial peers? 
>> 
>> 
>> J 
>> 
>> On Sat, Aug 1, 2009 at 5:03 PM, Lelio Fulgenzi< lelio at uoguelph.ca > wrote: 
>>> We have exactly that configuration at one of our remote sites. CUE 
>>> connects 
>>> to SRST via SIP if I'm not mistaken. Everything works well, MWI, VM, etc. 
>>> There was one thing that didn't work, but it had more to do with FWD'ing 
>>> etc. CUE only has one alternate extension (the international format 
>>> field) 
>>> which caused so we had to modify our deployment plan so that all the 
>>> phones 
>>> had a shared extension or something like that. 
>>> 
>>> Also, the AA alternate greeting is played in addition to regular 
>>> greeting, 
>>> not in place of. 
>>> 
>>> Of course, that's all with the CUE version of two years ago, I'm sure 
>>> there 
>>> have been some improvements. 
>>> 
>>> --- 
>>> Lelio Fulgenzi, B.A. 
>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
>>> "Bad grammar makes me [sic]" - Tshirt 
>>> 
>>> 
>>> ----- Original Message ----- 
>>> From: "Jonathan Charles" < jonvoip at gmail.com > 
>>> To: cisco-voip at puck.nether.net 
>>> Sent: Saturday, August 1, 2009 5:03:08 PM GMT -05:00 US/Canada Eastern 
>>> Subject: [cisco-voip] CUE in SRST 
>>> 
>>> So, I have a customer who wants to put in a CUE at every remote site 
>>> for VM, but use CUCM for call processing (so the CUE would work in 
>>> SRST, but be connected to CUCM via JTAPI). 
>>> 
>>> First off, is this possible? 
>>> 
>>> Second, how? And what limitations am I likely to run into? (MWI, VM, AA, 
>>> etc...) 
>>> 
>>> Thanks... 
>>> 
>>> 
>>> 
>>> Jonathan 
>>> _______________________________________________ 
>>> cisco-voip mailing list 
>>> cisco-voip at puck.nether.net 
>>> https://puck.nether.net/mailman/listinfo/cisco-voip 
>>> 
>> 
> 
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