[cisco-voip] CUE in SRST

Tue Aug 4 14:31:52 EDT 2009

Yeah, that doesn't apply to CUE version 7... or any version higher than 3.0

Jonathan

On Tue, Aug 4, 2009 at 1:13 PM, John Schlimgen<jschlimg at gmail.com> wrote:
> FYI...
>
> http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008027fa9f.shtml#integra
>
>
> MWI Overview
>
> The MWI operation provides users who are registered with Cisco CallManager
> Express or CallManager with a visual indication that there are new
> voice-mail messages present. MWI does not work when you have Cisco Unity
> Express integrated with Cisco CallManager and the system is in Survivable
> Remote Site Telephony (SRST) mode because of a WAN outage.
>
>
>
>
>
> On Tue, Aug 4, 2009 at 1:01 PM, Jonathan Charles <jonvoip at gmail.com> wrote:
>>
>> I have that config, no MWI in SRST....
>>
>>
>>
>> Jonathan
>>
>> On Tue, Aug 4, 2009 at 9:01 AM, Lelio Fulgenzi<lelio at uoguelph.ca> wrote:
>> > Here's a snippit from the service engine startupconfig. I'm pretty sure
>> > this
>> > is what we had to do to get it working. The "mwi sip unsolicited" part
>> > for
>> > sure.
>> >
>> > ________________________________
>> > ccn subsystem sip
>> >  gateway address "<gateway to callmanager>"
>> >  mwi sip unsolicited
>> >  end subsystem
>> > ________________________________
>> > dial-peer to get things working in SRST:
>> >
>> > ________________________________
>> > dial-peer voice 37027 voip
>> >  description Cisco Unity Express VoiceMail Pilot
>> >  destination-pattern 37027
>> >  session protocol sipv2
>> >  session target ipv4:<servicemoduleIP>
>> >  dtmf-relay sip-notify
>> >  codec g711ulaw
>> >  no vad
>> > !
>> > dial-peer voice 37028 voip
>> >  description Cisco Unity Express AutoAttendant (Business)
>> >  destination-pattern 37028
>> >  session protocol sipv2
>> >  session target ipv4:<servicemoduleIP>
>> >  dtmf-relay sip-notify
>> >  codec g711ulaw
>> >  no vad
>> > !
>> > dial-peer voice 37029 voip
>> >  description Cisco Unity Express Greetings Administrator
>> >  destination-pattern 37029
>> >  session protocol sipv2
>> >  session target ipv4:<servicemoduleIP>
>> >  dtmf-relay sip-notify
>> >  codec g711ulaw
>> >  no vad
>> > !
>> > ________________________________
>> >
>> > ---
>> > Lelio Fulgenzi, B.A.
>> > Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>> > (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>> > ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> > "Bad grammar makes me [sic]" - Tshirt
>> >
>> >
>> > ----- Original Message -----
>> > From: "Jonathan Charles" <jonvoip at gmail.com>
>> > To: "Lelio Fulgenzi" <lelio at uoguelph.ca>
>> > Cc: cisco-voip at puck.nether.net
>> > Sent: Monday, August 3, 2009 6:41:45 PM GMT -05:00 US/Canada Eastern
>> > Subject: Re: [cisco-voip] CUE in SRST
>> >
>> > Well, the CUE in question has a CCM license and connects to CCM via
>> > JTAPI...
>> >
>> > Either way, I got it to work in the lab... except for MWI... how do
>> > you you make MWI work?
>> >
>> >
>> >
>> > Jonathan
>> >
>> > On Sat, Aug 1, 2009 at 11:12 PM, Lelio Fulgenzi<lelio at uoguelph.ca>
>> > wrote:
>> >> Not sure what you mean by CCM licenses and connecting via dial-peers.
>> >>
>> >> When we ordered CUE, we ordered the wrong licenses, so we just
>> >> downloaded
>> >> the CCM files, wrote over the CCME files and everything went fine after
>> >> that.
>> >>
>> >> I'm not sure if the SIP ports take up SRST licenses.
>> >>
>> >>
>> >>
>> >> ---
>> >> Lelio Fulgenzi, B.A.
>> >> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>> >> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>> >> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> >> "Bad grammar makes me [sic]" - Tshirt
>> >>
>> >>
>> >> ----- Original Message -----
>> >> From: "Jonathan Charles" <jonvoip at gmail.com>
>> >> To: "Lelio Fulgenzi" <lelio at uoguelph.ca>
>> >> Cc: cisco-voip at puck.nether.net
>> >> Sent: Sunday, August 2, 2009 12:04:12 AM GMT -05:00 US/Canada Eastern
>> >> Subject: Re: [cisco-voip] CUE in SRST
>> >>
>> >> So, no issues with the CCM license and connecting via dial peers?
>> >>
>> >>
>> >> J
>> >>
>> >> On Sat, Aug 1, 2009 at 5:03 PM, Lelio Fulgenzi<lelio at uoguelph.ca>
>> >> wrote:
>> >>> We have exactly that configuration at one of our remote sites. CUE
>> >>> connects
>> >>> to SRST via SIP if I'm not mistaken. Everything works well, MWI, VM,
>> >>> etc.
>> >>> There was one thing that didn't work, but it had more to do with
>> >>> FWD'ing
>> >>> etc. CUE only has one alternate extension (the international format
>> >>> field)
>> >>> which caused so we had to modify our deployment plan so that all the
>> >>> phones
>> >>> had a shared extension or something like that.
>> >>>
>> >>> Also, the AA alternate greeting is played in addition to regular
>> >>> greeting,
>> >>> not in place of.
>> >>>
>> >>> Of course, that's all with the CUE version of two years ago, I'm sure
>> >>> there
>> >>> have been some improvements.
>> >>>
>> >>> ---
>> >>> Lelio Fulgenzi, B.A.
>> >>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>> >>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>> >>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> >>> "Bad grammar makes me [sic]" - Tshirt
>> >>>
>> >>>
>> >>> ----- Original Message -----
>> >>> From: "Jonathan Charles" <jonvoip at gmail.com>
>> >>> To: cisco-voip at puck.nether.net
>> >>> Sent: Saturday, August 1, 2009 5:03:08 PM GMT -05:00 US/Canada Eastern
>> >>> Subject: [cisco-voip] CUE in SRST
>> >>>
>> >>> So, I have a customer who wants to put in a CUE at every remote site
>> >>> for VM, but use CUCM for call processing (so the CUE would work in
>> >>> SRST, but be connected to CUCM via JTAPI).
>> >>>
>> >>> First off, is this possible?
>> >>>
>> >>> Second, how? And what limitations am I likely to run into? (MWI, VM,
>> >>> AA,
>> >>> etc...)
>> >>>
>> >>> Thanks...
>> >>>
>> >>>
>> >>>
>> >>> Jonathan
>> >>> _______________________________________________
>> >>> cisco-voip mailing list
>> >>> cisco-voip at puck.nether.net
>> >>> https://puck.nether.net/mailman/listinfo/cisco-voip
>> >>>
>> >>
>> >
>> _______________________________________________
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>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>