[cisco-voip] Cellular Provider voicemail

Ed Leatherman ealeatherman at gmail.com
Thu Aug 13 13:33:07 EDT 2009


I'll poke around in the gateway config and check it out, thanks for
the advice all

On Thursday, August 13, 2009, Tanner Ezell <tanner.ezell at gmail.com> wrote:
> My first thought as well and likely what is happening.
>
> On Thu, Aug 13, 2009 at 9:04 AM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
> I'm guessing the RDNIS is being sent and they are seeing it and don't see the number attached to your voicemail box.
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Bad grammar makes me [sic]" - Tshirt
>
>
> ----- Original Message -----
> From: "Ed Leatherman" <ealeatherman at gmail.com>
> To: "Cisco VOIP" <cisco-voip at puck.nether.net>
> Sent: Thursday, August 13, 2009 11:34:08 AM GMT -05:00 US/Canada Eastern
> Subject: [cisco-voip] Cellular Provider voicemail
>
> Hi Folks,
> Anyone run into a situation like this?
> I call-forward-all my IP Phone (CUCM 6.1, 7970) to my cell phone (AT&T). Someone calls my IP phone, it forwards to my cell phone, and I don't answer. Instead of getting my cell phone voicemail box, it goes to AT&T's main voicemail greeting. If the same person calls my cell phone directly, it will get to my own voicemail box just fine.
>
>
> Only seems to be happening for certain cell phone providers (mainly AT&T and a few local carriers). I've not had any complaints about land-line voicemail systems. Caller-ID is coming through to the cell phones as expected, and of course the called number is correct since it forwards to the right phone. Is there some other setting on our PRI's that is making it's way through to a cell phone carrier and mucking something up? So far tech support with AT&T hasn't been helpful.
>
>
> We do not have any direct connections to any of these service providers, our local service is through Verizon.
> --
> Ed Leatherman
>
>
>
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-- 
Ed Leatherman


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