[cisco-voip] Cellular Provider voicemail

[Tanner Ezell]

My first thought as well and likely what is happening.

On Thu, Aug 13, 2009 at 9:04 AM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> I'm guessing the RDNIS is being sent and they are seeing it and don't see
> the number attached to your voicemail box.
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Bad grammar makes me [sic]" - Tshirt
>
>
>
> ----- Original Message -----
> From: "Ed Leatherman" <ealeatherman at gmail.com>
> To: "Cisco VOIP" <cisco-voip at puck.nether.net>
> Sent: Thursday, August 13, 2009 11:34:08 AM GMT -05:00 US/Canada Eastern
> Subject: [cisco-voip] Cellular Provider voicemail
>
> Hi Folks,
> Anyone run into a situation like this?
>
> I call-forward-all my IP Phone (CUCM 6.1, 7970) to my cell phone (AT&T).
> Someone calls my IP phone, it forwards to my cell phone, and I don't answer.
> Instead of getting my cell phone voicemail box, it goes to AT&T's main
> voicemail greeting. If the same person calls my cell phone directly, it will
> get to my own voicemail box just fine.
>
> Only seems to be happening for certain cell phone providers (mainly AT&T
> and a few local carriers). I've not had any complaints about land-line
> voicemail systems. Caller-ID is coming through to the cell phones as
> expected, and of course the called number is correct since it forwards to
> the right phone. Is there some other setting on our PRI's that is making
> it's way through to a cell phone carrier and mucking something up? So far
> tech support with AT&T hasn't been helpful.
>
> We do not have any direct connections to any of these service providers,
> our local service is through Verizon.
>
> --
> Ed Leatherman
>
>
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