[cisco-voip] Cellular Provider voicemail

[Lelio Fulgenzi]

I'm guessing the RDNIS is being sent and they are seeing it and don't see the number attached to your voicemail box. 


--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 


----- Original Message ----- 
From: "Ed Leatherman" <ealeatherman at gmail.com> 
To: "Cisco VOIP" <cisco-voip at puck.nether.net> 
Sent: Thursday, August 13, 2009 11:34:08 AM GMT -05:00 US/Canada Eastern 
Subject: [cisco-voip] Cellular Provider voicemail 

Hi Folks, 


Anyone run into a situation like this? 


I call-forward-all my IP Phone (CUCM 6.1, 7970) to my cell phone (AT&T). Someone calls my IP phone, it forwards to my cell phone, and I don't answer. Instead of getting my cell phone voicemail box, it goes to AT&T's main voicemail greeting. If the same person calls my cell phone directly, it will get to my own voicemail box just fine. 


Only seems to be happening for certain cell phone providers (mainly AT&T and a few local carriers). I've not had any complaints about land-line voicemail systems. Caller-ID is coming through to the cell phones as expected, and of course the called number is correct since it forwards to the right phone. Is there some other setting on our PRI's that is making it's way through to a cell phone carrier and mucking something up? So far tech support with AT&T hasn't been helpful. 


We do not have any direct connections to any of these service providers, our local service is through Verizon. 

-- 
Ed Leatherman 


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