[cisco-voip] A Reset on a GW in CCM not actually resetting?

[Bill Talley]

It depends on whether the gateway has the followings commands:

ccm-manager config
ccm-manager config server <ccm ip address>

This assumes that mgcp is already functional and the gateway is already
registered in call manager, which appears to the case from your original
email.

If those commands are not present, you'll need to do a 'no mgcp' followed a
few seconds later by 'mgcp' to reset the gateway in call manager, which I'm
sure you're aware, will terminate the calls traversing that gateway.

hope that helps.




On Thu, Aug 20, 2009 at 11:52 AM, Jeff Ruttman <ruttmanj at carewisc.org>wrote:

>  Greetings,
>
> I'm putting an outbound DN on an MGCP GW connected to a PRI in Call
> Manager.  I've entered the DN and reset the GW in CM, and it's working
> fine--except on 2 of them.
>
> How can I confirm that a reset out of CM is actually occurring?
>
> Shouldn't I see messages flow by on the router when the GW resets?  I think
> in the past I've seen RTMT messages to my email when resetting a GW in CM.  I'm
> seeing none of that when I do a reset, and the DN on the GW config in CM is
> not overriding the external mask on the phones.
>
> Thanks
> jeff
>
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