[cisco-voip] UCCX 5.x IVR Ports Question

Syed Khalid Ali syed.khalid.khursheed at gmail.com
Fri Aug 21 13:05:39 EDT 2009


Dear group,

I am preparing for my first IPCCX project and going through the SRND.

1- What is the difference b/w Basic and Advance IVR port? The SRND
says that each inbound voice seat provides 2-IVR ports?  What is the
point of having 2-IVR ports per seat?

2- Basic IVR ports depends on the system hardware that the maximum
number of supported by server hardware

-- 
Thanks,
Syed Khalid Ali


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