[cisco-voip] Unity 5.0
lelio at uoguelph.ca
lelio at uoguelph.ca
Mon Aug 24 17:14:29 EDT 2009
There used to be a bug for this in early 4.0. Do they use templates in
5.0? If so, you might want to check that.
Lelio Fulgenzi, Senior Analyst
Computing & Communications
University of Guelph
519-824-4120 x56354
...sent from my iPod - please pardon my fat fingers ;)
[XKJ2000]
On 2009-08-24, at 5:10 PM, "Melvin Fong" <mfong at PACIFIC.EDU> wrote:
> In our Unity 5.0 when we add a new call handler both the standard
> and the alternate are enabled under call transfer. Is this normal?
> Why? I understand the standard, but why is the alternate also
> enabled? This has come up because we use the call handler to
> transfer a call to an extension on another PBX. To transfer the
> call to an extension you need to make sure to disable the “alternate
> ” rule. Thanks in advance! Mel
>
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