[cisco-voip] Unity 5.0

lelio at uoguelph.ca lelio at uoguelph.ca
Mon Aug 24 17:14:29 EDT 2009


There used to be a bug for this in early 4.0. Do they use templates in  
5.0? If so, you might want to check that.

Lelio Fulgenzi, Senior Analyst
Computing & Communications
University of Guelph
519-824-4120 x56354

...sent from my iPod - please pardon my fat fingers ;)

[XKJ2000]

On 2009-08-24, at 5:10 PM, "Melvin Fong" <mfong at PACIFIC.EDU> wrote:

> In our Unity 5.0 when we add a new call handler both the standard  
> and the alternate are enabled under call transfer.  Is this normal?   
> Why?  I understand the standard, but why is the alternate also  
> enabled?  This has come up because we use the call handler to  
> transfer a call to an extension on another PBX.  To transfer the  
> call to an extension you need to make sure to disable the “alternate 
> ” rule.  Thanks in advance!  Mel
>
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