[cisco-voip] Unity 5.0

Melvin Fong mfong at PACIFIC.EDU
Mon Aug 24 16:26:30 EDT 2009


In our Unity 5.0 when we add a new call handler both the standard and
the alternate are enabled under call transfer.  Is this normal?  Why?  I
understand the standard, but why is the alternate also enabled?  This
has come up because we use the call handler to transfer a call to an
extension on another PBX.  To transfer the call to an extension you need
to make sure to disable the "alternate" rule.  Thanks in advance!  Mel

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