[cisco-voip] Caller ID from call answered by call handler

[Scott Voll]

What version of Unity?

On Tue, Aug 25, 2009 at 11:14 AM, Bob Fronk <bob at btrfronk.com> wrote:

>  Quick setup:  Calls come in on PRI and matched to transformation pattern
> to send to correct extension.  Main number transforms to a Unity Call
> Handler.  The call handler gives a menu, and callers select from there.
>
>
>
> If a caller dials the 4 digit extension of the person they want to speak
> with, the call is transferred to them.  The issue is that the caller id
> shows “From voice mail” instead of the actual calling number.
>
>
>
> I have been asked if I can make the calling number display when a call is
> transferred from the call handler.  Is this possible?
>
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>
>
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