[cisco-voip] One Way Audio Issue with Phones Using ASA5520

Ryan Ratliff rratliff at cisco.com
Thu Aug 27 11:30:10 EDT 2009


With no MTP in the call flow RTP is point to point.  Hitting the ?  
button twice on the phone that can't hear will bring up call  
statistics.  If it isn't receiving packets then either the remote  
phone can't route to the inside phone or the RTP is getting blocked  
somewhere.

-Ryan

On Aug 27, 2009, at 9:36 AM, Miller, Steve wrote:

We have a remote phone which is connected and everything is working,  
except that we have a one way audio issue where the ASA remote phone  
can hear us, but we can't hear him.  What path does the Call Manager  
use route the incoming voice transmission?  Any suggestions would be  
helpful.

Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
MillerS at dicksteinshapiro.com



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