[cisco-voip] One Way Audio Issue with Phones Using ASA5520
Wes Sisk
wsisk at cisco.com
Thu Aug 27 11:40:53 EDT 2009
if the ASA is doing NAT or PAT you need SCCP inspection enabled,
otherwise disable it. ASA must be upgraded to a version of that
supports the SCCP version associated to your CM server. ASA must be
located at a point in the network where it can see all signaling traffic
relvant to the call in order to open appropriate ports.
Generally for a call that goes:
pstn---voice gateway-----cm----phone
the media path will be:
voice gateway------phone
This changes in case of conference, MTP, transcoders, music on hold, and
any other supplementary service.
/Wes
On Thursday, August 27, 2009 9:36:59 AM , Miller, Steve
<MillerS at dicksteinshapiro.com> wrote:
> We have a remote phone which is connected and everything is working,
> except that we have a one way audio issue where the ASA remote phone
> can hear us, but we can't hear him. What path does the Call Manager
> use route the incoming voice transmission? Any suggestions would be
> helpful.
>
>
> *Steve Miller*
> Telecom Engineer
> Dickstein Shapiro LLP
> 1825 Eye Street NW | Washington, DC 20006
> Tel (202) 420-3370| Fax (202) 330-5607
> MillerS at dicksteinshapiro.com <mailto:MillerS at dicksteinshapiro.com>
>
>
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