[cisco-voip] Redirect number on CME

Ryan Ratliff rratliff at cisco.com
Fri Aug 28 11:48:30 EDT 2009


You can use a CTI app (AC for example) that can do a true one-step  
redirect but otherwise for a consultative transfer as far as CUCM is  
concerned the party being transferred is not in the call flow at all  
for the consultative leg.

-Ryan

On Aug 27, 2009, at 11:38 AM, Jeremy Rogers wrote:

Hi,
We have a case where calls come into the operator over BRI lines and  
then the operator transfers to the user.  The operator receives CLID,  
but then when she goes to transfer the user only sees the operator  
extension until the call is completed.  Is there anything special that  
needs to be added to the config to get the redirected number to show?

Jeremy Rogers
Network Management
IPsoft, Inc.
Jeremy.Rogers at ip-soft.net
Phone: 888.IPSOFT8
http://www.ipsoft.com


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