[cisco-voip] Redirect number on CME
Ryan Ratliff
rratliff at cisco.com
Fri Aug 28 11:48:30 EDT 2009
You can use a CTI app (AC for example) that can do a true one-step
redirect but otherwise for a consultative transfer as far as CUCM is
concerned the party being transferred is not in the call flow at all
for the consultative leg.
-Ryan
On Aug 27, 2009, at 11:38 AM, Jeremy Rogers wrote:
Hi,
We have a case where calls come into the operator over BRI lines and
then the operator transfers to the user. The operator receives CLID,
but then when she goes to transfer the user only sees the operator
extension until the call is completed. Is there anything special that
needs to be added to the config to get the redirected number to show?
Jeremy Rogers
Network Management
IPsoft, Inc.
Jeremy.Rogers at ip-soft.net
Phone: 888.IPSOFT8
http://www.ipsoft.com
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