[cisco-voip] Load Authentication Failed

[O'Brien, Neil]

Thanks Bernhard, I appreciate the quick reply.  I'll give it a shot.

Regards,
 
Neil O'Brien
Network Engineer

Datapac Ltd
Phone: +353 1 426 3500
Fax:    +353 1 426 3501
Email:  nobrien at datapac.com
Web:   www.datapac.com



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-----Original Message-----
From: Bernhard Albler [mailto:bernhard.albler at nts.at] 
Sent: 01 December 2009 11:12
To: O'Brien, Neil; cisco-voip at puck.nether.net
Subject: AW: Load Authentication Failed

Hi,

there is known issue (documented in the release notes for 8.5(2)SR1):
Basically phones with fw 8.3 and earlier will only upgrade to 8.5.2 and not do SR1 directly.

you need to first go to a newer fw (like 8.5.2) and only then can upgrade to 8.5.2sr1 and 8.5.3

regards
benrhard
------------------------------------------
Bernhard Albler, CCIE #23747 (Voice), NTS AG
Tel.: +43 (1) 867 6776 -516, email: balbler at nts.at