[cisco-voip] UCCX Calling Search Space
Kevin Dunn
cheesevoice at gmail.com
Tue Dec 1 11:44:11 EST 2009
CUCM 7.0.2
UCCX 7.0.1 (just upgraded)
I have one script pointing to 4 agents on UCCX.
When I set the Call Control Group as blank (Don't fill in the Show More
fields) the script answers but sets all of the Agents to Not Ready.
When I fill in the Show more fields to the same Partition and Calling Search
Spaces as the Agents, the call rings busy even if Agents are in the ready
state.
I am checking bug tool kit now, and may need to patch, just wondering if I
am missing something or if this is a known issue....
Kevin
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20091201/f42da71a/attachment.html>
More information about the cisco-voip
mailing list