[cisco-voip] Cisco 7942 not showing missed calls on 6.1.4.2000-2

Erick Bergquist erickbee at gmail.com
Fri Dec 4 12:40:05 EST 2009


Anyone seen where a few 7942 phones on CUCM 6.1.4.2000-2 don't report
missed calls on the phone when they get calls they don't answer? This
is working on a majority of the phones except 2-3. Firmware is 8.4.2
on all the phones.

On the problem phones, it is not a shared line and the Logged Missed
Calls option is enabled. Extension Mobility is disabled on the phone.
Have reset the phone, unchecked the Logged Missed Calls option, reset,
checked it again, reset and nothing seems to be doing the trick.  The
logs on the phone web page (status messages, debug display, etc) all
look ok and no errors there.

Thanks,
Erick


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